At a Glance
- Tasks: Lead a team of Property Managers to deliver exceptional client service and manage key performance indicators.
- Company: Join Lomond Investment Management, part of the UK's leading lettings and estate agency network.
- Benefits: Full-time role with opportunities for training and development in a dynamic environment.
- Other info: We value diversity and inclusion in our workplace.
- Why this job: Be part of a team redefining expectations in property management and making a real impact.
- Qualifications: Experience in property management is preferred; ARLA qualification is a bonus.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of residential lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.
This is a full-time, 12 month fixed term contract located in Exeter.
- Leading and developing a team of Property Managers to deliver high performance and great client service
- Managing team KPIs, running 1:1s, and supporting ongoing training and development
- Overseeing client reporting, providing insights, and building strong long-term relationships
- Acting as a key escalation point for complex issues, complaints, and disputes
- Ensuring all properties are managed in line with legal and contractual requirements
- Monitoring maintenance, large works, and operational workflows to ensure efficiency and quality
We're looking for individuals with qualities such as:
- Commercial awareness with a proactive, solution-driven approach
- Experience in property management (ARLA qualification a bonus but not essential)
We value diversity and inclusion.
Locations
Accounts Manager Client Manager in Devon, Exeter employer: Lomond
At Lomond Investment Management, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our Exeter location offers a vibrant environment where you can thrive professionally, with ample opportunities for personal growth through ongoing training and development. Join us to be part of a forward-thinking team dedicated to redefining the property management sector while enjoying the benefits of working within a supportive network of over 60 branches across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager Client Manager in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Lomond Investment Management thoroughly. Understand their values, services, and recent developments. This will help you tailor your responses and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions for Client Managers and think about how your experience aligns with the job description. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Lomond Investment Management. Let's get you that Client Manager role!
We think you need these skills to ace Accounts Manager Client Manager in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Manager role. Highlight your experience in property management and any relevant achievements that showcase your commercial awareness and solution-driven approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Lomond Investment Management and how your skills align with our mission to redefine expectations in the sector.
Showcase Your Team Leadership Skills:Since this role involves leading a team, be sure to mention any previous experience you have in managing teams, running 1:1s, or supporting training and development. We want to see how you can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Lomond
✨Know Your Stuff
Before the interview, make sure you brush up on Lomond Investment Management's services and values. Understand their approach to property management and how they redefine expectations in the sector. This will show your genuine interest and help you connect your experience with their goals.
✨Showcase Your Leadership Skills
As a Client Manager, you'll be leading a team of Property Managers. Prepare examples from your past experiences where you've successfully managed teams, handled KPIs, or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle complex issues or disputes. Think of specific scenarios you've faced in property management and how you resolved them. This will showcase your problem-solving abilities and your proactive, solution-driven approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
