Role Overview
Welcome to Lomond, the UK's leading network of lettings and estate agencies. We are not just a successful acquisitions company; we have established ourselves as a prominent player in the real estate industry. Our extensive network consists of 14 leading lettings and estate agencies, and we have made strategic acquisitions to date to enhance our portfolio of brands and properties under management.
Location & Salary
The position is in Hammersmith. The salary for this role is £30,000 per annum.
Responsibilities
- Issue arrears letters and follow-up communications to tenants and landlords at scheduled intervals.
- Contact tenants via email and telephone regarding arrears and fees.
- Respond promptly to tenant and landlord queries.
- Notify branch directors and property managers of arrears at key stages.
- Coordinate discussions with landlords regarding legal action and progress rent insurance claims.
- Manage fee‑chasing process, including letters and calls at scheduled intervals.
We’re not just looking for someone who fits our team; we want to be a good fit for you too!
Qualifications & Skills
- Strong communication skills (written and verbal) for professional correspondence.
- Excellent organizational and time‑management abilities to meet strict timelines.
- Attention to detail and accuracy in documentation.
- Ability to handle sensitive situations with diplomacy and professionalism.
- Proficiency in Microsoft Office and email systems.
- Previous experience in property management, lettings, or arrears handling is desirable.
Diversity & Inclusion
At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Application
Join us and experience a workplace that truly values you. Apply today!
Credit Controller employer: Lomond
Lomond is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as an Estate & Facilities Coordinator in the vibrant Liverpool Street area of London. With competitive wages, bonuses, and comprehensive benefits including professional development support and an Employee Assistance Programme, Lomond fosters a supportive work culture that values communication and collaboration among its team members.
