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For Companies At a Glance
- Tasks: Manage client accounts, process payments, and ensure accurate financial records.
- Company: Join Thornley Groves, a leading lettings and estate agency with a personal touch.
- Benefits: Enjoy discounts, wellness resources, extra holiday, and professional development support.
- Why this job: Be part of a dynamic team that values your contributions and offers career growth.
- Qualifications: Strong customer service skills and proficiency in Word & Excel.
- Other info: No weekend work, competitive salary, and a fun company culture.
The predicted salary is between 24000 - 26000 £ per year.
Overview
We believe great outcomes, begin with great people. Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we\’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team\’s extensive industry expertise and local knowledge, we\’re here to help people find, sell, and let their property.
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Assistant. This is a full-time, permanent position based in Vimto Gardens, Manchester. You\’ll enjoy a standard work week of Monday to Friday, no weekend work! The salary ranges from £24,000 – £26,000.
Responsibilities
- Receipting rental payments to our system.
- Processing deposit returns to tenants.
- Account reconciliation and bookkeeping.
- Facilitating quarterly NRL Tax payments to HMRC.
- Managing and submitting portfolio landlord reports.
- Ensuring building insurances are recorded correctly and facilitating payments to insurance brokers.
- Managing Service charge payments on behalf of the landlords.
- Liaising with Government Deposit Schemes and Client Account Manager to add and release deposits correctly.
Qualifications
- Excellent Customer Service Skills
- Articulate thinker
- Great Communicator
- Word & Excel profficient
Benefits
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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Client Accounts Assistant employer: Lomond
Contact Detail:
Lomond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the property sector. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thornley Groves and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice your customer service skills! Since this role is all about client accounts, think of scenarios where you can demonstrate your communication prowess and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Accounts Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Accounts Assistant role. Highlight your customer service skills and any relevant experience in accounts or property management. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining Thornley Groves and how your skills align with our values. Let us know what makes you tick and why you’d be a great fit for our dynamic team.
Show Off Your Communication Skills: As a Client Accounts Assistant, communication is key! Make sure your application is clear, concise, and free of typos. We love articulate thinkers, so let your personality come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Lomond
✨Know Your Numbers
As a Client Accounts Assistant, you'll be dealing with figures daily. Brush up on your basic accounting principles and be ready to discuss how you’ve handled financial tasks in the past. This will show your potential employer that you’re not just a numbers person, but someone who understands the importance of accuracy.
✨Showcase Your Customer Service Skills
Great customer service is key in this role. Prepare examples of how you've successfully resolved customer issues or improved client satisfaction. This will demonstrate your ability to communicate effectively and handle queries, which is crucial for the position.
✨Familiarise Yourself with Relevant Software
Since proficiency in Word and Excel is essential, make sure you can confidently discuss your experience with these tools. Consider preparing a few examples of how you've used them in previous roles, especially in relation to bookkeeping or account management.
✨Understand the Company Culture
Thornley Groves values a personal touch in property management. Research their company culture and think about how your values align with theirs. Be ready to share why you want to work there and how you can contribute to their team spirit and community focus.
