At a Glance
- Tasks: Lead lettings performance and deliver exceptional customer service in a dynamic team.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, competitive pay, and professional development support.
- Other info: Diverse and inclusive workplace with fun company socials and growth opportunities.
- Why this job: Make a real impact in property management while growing your career.
- Qualifications: ARLA qualification and strong team player with excellent customer service skills.
The predicted salary is between 29700 - 36300 £ per year.
Welcome to Thornley Groves , where property is done personally.
As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers.
With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
- Now, we're happy to offer you an exciting opportunity to join our dynamic team as a
- Lettings & Investment Manager . This is a full-time, permanent position located in
Chester .
- Let's talk about the role, it involves
- Accountable for overall Branch Lettings Performance and meeting budget
- The figurehead in delivering exceptional customer service
- Becomes the 'go to' person in the market place for BTL investors
- Motivates and develops their team and creates 'A Great Place to Work'
- Acquires and maintains a leading market share position and with a significant margin
- A dynamic lister with an enviable track record for new managed business
- Supports the Regional Lettings Director on the direction of the Lettings business and assists in integrating PM and Sales teams
We're not just looking for someone who fits our team; we want to be a good fit for you too!
We're looking for individuals who qualities such as
- Excellent customer feedback/reviews but also trained and able to handle lettings complaints quickly avoiding formal escalation
- Can demonstrate evidence of a strong team player and lives company values of Great Place to Work and company behaviours.
- Passed ARLA qualification
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife.
Here's what you can look forward to
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too!
- Our company socials bring our people together. So work hard and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams.
It's our way of showing appreciation for your dedication.
At Thornley Groves, we value diversity and inclusion.
We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Start strong with real experience, hands‑on support and opportunities to grow from day one.
Early careers
Build strong foundations with hands‑on learning and real opportunities to shape your future.
Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.
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Lettings & Investment Manager Chester, Cheshire employer: Lomond
Lomond is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as an Estate & Facilities Coordinator in the vibrant Liverpool Street area of London. With competitive wages, bonuses, and comprehensive benefits including professional development support and an Employee Assistance Programme, Lomond fosters a supportive work culture that values communication and collaboration among its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings & Investment Manager Chester, Cheshire
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lomond.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lomond? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lomond's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings & Investment Manager Chester, Cheshire
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings & Investment Manager Chester, Cheshire role at Lomond, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lomond
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lomond operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lomond. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lomond.
