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- Tasks: Manage residential and mixed-use developments, ensuring top-notch service and compliance.
- Company: Lomond is the UK's leading lettings and estate agency network with over 60 branches.
- Benefits: Enjoy hybrid working, discounts at 900+ retailers, wellness resources, and extra holiday options.
- Why this job: Join a dynamic team focused on redefining property management with a fun and inclusive culture.
- Qualifications: Building management experience and strong IT skills are essential; great communication is key.
- Other info: Opportunities for professional development and a supportive work environment await you!
The predicted salary is between 25000 - 32000 £ per year.
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A new position has arisen within the department to assist the block management function. Providing support to the Lead Building & Facilities Manager on residential and mixed use PRS developments and ensuring the effective management of the block portfolio including Health & Safety obligations. You will be responsible for ensuring the very highest level of service across the portfolio, meeting client expectations and tactically supporting the strategic direction being taken by the business.
Lomond Investment Management, part of Lomond, the UK\’s leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team\’s extensive industry expertise and local knowledge, we\’re here to redefine expectations in our sector and lead the way for change.
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as a Block Manager . This is a full-time, permanent position located in Exeter , 5 days a week, but with the option of hybrid working post probation. You\’ll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9am to 5.30pm. The salary ranges up to £29,000-32,000 dependent on experience.
Let\’s talk about the role. It involves:
- Gaining a thorough knowledge and understanding of each building and PPM requirements
- Reviewing and actioning risk assessments and other compliance related reports
- Managing preventative and proactive maintenance
- Managing all necessary utility bills
- Carrying out an audit function to ensure statutory compliance is 100%
- Agreeing service levels and ensuring best use of contractors
- Reviewing and actioning risk assessments and other compliance related reports
- Assisting in preparing annual budgets
- Assisting the Lead Building & Facilities Manager to manage the block management function
- Reviewing and approving expenditure
- Initiating insurance claims and recharge costs
- Liaising with clients on a regular basis
- Responding to internal and external queries and complaints
- Undertaking site inspections across the UK on a periodic basis (travel and hotel stays arranged/paid for)
We\’re not just looking for someone who fits our team; we want to be a good fit for you, too! We\’re looking for individuals with qualities such as:
- Building Management experience is essential for the role
- Administrative experience
- High IT proficiency particularly Microsoft Office products
- Ability to communicate to stakeholders both internally and externally at various levels
At Lomond, we believe in taking care of our people. That\’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here\’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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Block Manager employer: Lomond
Contact Detail:
Lomond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Block Manager, especially around Health & Safety obligations and compliance. This knowledge will help you demonstrate your understanding during any discussions or interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role at Lomond.
✨Tip Number 3
Research Lomond's values and recent projects. Being able to discuss how your experience aligns with their mission and current initiatives will set you apart from other candidates.
✨Tip Number 4
Prepare questions that show your interest in the role and the company culture. Asking insightful questions during an interview can highlight your enthusiasm and help you make a positive impression.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of a Block Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing compliance reports and liaising with clients.
Tailor Your CV: Customise your CV to highlight relevant experience in building management and administration. Emphasise your IT proficiency, particularly with Microsoft Office, and any previous roles that involved stakeholder communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the company's values. Mention specific examples from your past experiences that demonstrate your ability to meet client expectations and manage a block portfolio effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Lomond
✨Know Your Portfolio
Before the interview, make sure you have a solid understanding of the block management function and the specific properties you'll be managing. Familiarise yourself with common issues in residential and mixed-use developments, as well as Health & Safety obligations.
✨Demonstrate Communication Skills
As a Block Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed client relationships or resolved conflicts in the past to showcase your communication skills during the interview.
✨Showcase Your IT Proficiency
Since high IT proficiency is essential for this role, be ready to discuss your experience with Microsoft Office products and any property management software you've used. Consider bringing examples of reports or documents you've created to demonstrate your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in block management, such as compliance issues or maintenance disputes, and prepare thoughtful responses on how you would handle them.
