At a Glance
- Tasks: Manage a diverse portfolio of residential properties and deliver top-notch customer service.
- Company: Join Lomond, the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diverse and inclusive environment with great career growth opportunities.
- Why this job: Make a real impact in property management while enjoying a fun and supportive workplace.
- Qualifications: Customer service skills and experience in property management or surveying.
The predicted salary is between 25000 - 28000 € per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.
With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Manchester office. The salary on offer is between £25,000-£28,000 pa.
Let’s talk about the role. It involves:
- Managing a UK wide residential property portfolio approx. 150-200 properties across multiple landlords
- Organising & recommending maintenance works
- Ensuring the portfolio remains compliant to include gas, electrical and fire safety
- Making regular 'check in' calls with landlords
- Delivering exceptional customer service to our customers & landlords
- Renewing & negotiating tenancy agreements
- Arrangement of inspections, inventories & check outs of our customers
- Working with external suppliers to fulfil your role
We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as:
- Great customer service
- Resilience when working in a fast paced & demanding environment
- Strong problem solving skills
- Ability to prioritise tasks & responsibilities
- Experience in surveying/property management/housing
At Lomond, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Manager in Bedford employer: Lomond
At Lomond Investment Management, we pride ourselves on being an exceptional employer that values our team members and their growth. Located in the vibrant city of Manchester, we offer a supportive work culture with competitive salaries, comprehensive benefits, and opportunities for professional development, including funding for qualifications. Join us to be part of a dynamic team that not only prioritises your well-being but also fosters a fun and inclusive environment where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone at Lomond.
✨Tip Number 2
Prepare for interviews by researching Lomond and understanding their values. Be ready to discuss how your experience aligns with their mission of redefining expectations in property management. Show them you’re not just another candidate!
✨Tip Number 3
Practice your customer service skills! Since this role involves delivering exceptional service, think of examples from your past experiences where you went above and beyond for clients. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lomond team and ready to take on the challenge of managing that property portfolio.
We think you need these skills to ace Property Manager in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, customer service, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We value resilience and strong problem-solving skills, so let us know how you've made a difference in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Lomond
✨Know Your Portfolio
Before the interview, take some time to research Lomond Investment Management and their property portfolio. Familiarise yourself with the types of properties they manage and any recent news or developments in the industry. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for clients. Think about specific situations where you resolved issues or improved customer satisfaction, as these stories will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle challenges, especially in a fast-paced environment. Prepare a couple of scenarios where you successfully navigated difficult situations, particularly in property management or customer relations. This will highlight your resilience and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, or future projects. This not only shows your enthusiasm for the role but also helps you determine if Lomond is the right fit for you. It’s a two-way street!
