Automation & Service Management Lead

Automation & Service Management Lead

Full-Time No working from home possible
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Lomond in London is seeking a Service Management & Automation Lead to own Freshservice and Freshdesk, drive automation, and optimize service workflows across the business. The role focuses on reducing manual processes and building scalable service management as the organization grows.

You'll collaborate with HR, Payroll and other departments to deliver effective ITSM solutions, while maintaining governance, reporting, and continuous improvement across platforms.

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Automation & Service Management Lead employer: Lomond

At Prospect Estate Agency, we are not just a workplace; we are a family that values each member's contribution and wellbeing. Located in Bracknell, our close-knit culture fosters long-term relationships, with many team members celebrating over a decade with us. We offer a range of benefits including a smart spending app, wellness resources, professional development funding, and a commitment to work-life balance, making us an exceptional employer for those seeking a rewarding career in property management.

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Contact Details:

Lomond Recruitment Team