At a Glance
- Tasks: Deliver engaging training across our vibrant restaurants and bars to enhance guest experiences.
- Company: Join Lomond Leisure Group, a leader in sustainable hospitality with unique venues.
- Benefits: Enjoy a competitive salary, bonuses, travel allowance, and employee discounts.
- Other info: Dynamic role with opportunities for career growth and ongoing professional development.
- Why this job: Shape the future of hospitality while developing passionate teams and creating memorable experiences.
- Qualifications: Minimum three years in hospitality training or management with strong communication skills.
The predicted salary is between 38000 - 40000 £ per year.
Company Description
Lomond Leisure Group is a collection of restaurants and bars in central Scotland, known for warm hospitality, strong environmental values, and distinctive character.
Each property in the group offers its own unique charm, creating a diverse range of guest experiences.
The venues specialise in award-winning and innovative dining concepts that highlight quality food, drink, and service.
The portfolio includes well-established 6 sites across Glasgow, Edinburgh and Loch Lomond.
Joining Lomond Leisure Group means contributing to a forward-thinking hospitality business with a focus on sustainability and memorable customer experiences.
- Role Description
- Group Restaurant & Bar Trainer
This role is ideal for an experienced hospitality professional who is passionate about developing people, improving guest experiences and maintaining exceptional standards across a multi-site hospitality business.
Reports To
Area Manager / Managing Director
Location
- Multi-site across group restaurants and bars
- Job Purpose
The Group Restaurant & Bar Trainer is responsible for delivering training and development programmes across all venues.
The role focuses on improving team performance, enhancing guest experiences, maintaining brand standards, and supporting operational excellence.
Working closely with management teams, the Trainer will identify training needs, support onboarding, and drive continuous development.
Key Responsibilities
- Training & Development
- Deliver training programmes for restaurant, bar, front-of-house and supervisory teams.
- Lead onboarding and induction training.
- Create and maintain training materials and resources.
- Develop service, product knowledge and customer engagement skills.
- Operational Support
- Promote consistent service standards across all venues.
- Conduct site visits to assess performance and identify development needs.
- Support managers with operational improvements and best practices.
- Ensure compliance with company policies and procedures.
- Leadership & Performance
- Coach supervisors, assistant managers and management teams.
- Support leadership development and succession planning.
- Monitor training effectiveness and provide coaching where required.
- Produce training reports and recommendations.
- Compliance
- Deliver training relating to food safety, licensing, allergens, health and safety.
- Maintain training records and support compliance audits.
Skills & Experience
Essential
- Minimum three years' experience in hospitality training, restaurant management or bar management.
- Strong knowledge of hospitality operations and service standards.
- Excellent communication, presentation and coaching skills.
- Strong organisational skills and attention to detail.
- Ability to motivate and influence teams.
- Full driving licence and willingness to travel.
Desirable
- Training, teaching or hospitality qualification.
- Personal Licence Holder.
- Food Safety and Health & Safety qualifications.
- Experience with Learning Management Systems.
- WSET, coffee, cocktail or other hospitality-related certifications.
- Key Competencies
- Leadership and coaching
- Communication skills
- Relationship building
- Commercial awareness
- Problem solving
- Time management
- Adaptability and resilience
- Passion for hospitality excellence
- Key Performance Indicators
- Training completion rates
- Guest satisfaction and mystery shopper scores
- Employee engagement and retention
- Compliance audit results
- Consistency of service standards
- Sales growth through product knowledge and upselling
- Internal promotion and management development
- Salary & Benefits
- Competitive salary
- Bonus scheme
- Travel allowance
- Employee discounts
- Pension scheme
- Career development and ongoing training
- To apply, email
- ***No agencies please***
Group Restaurant Bar & Trainer in Milton employer: Lomond Leisure Group
Lomond Leisure Group is an exceptional employer that champions a vibrant work culture rooted in warm hospitality and sustainability. With a commitment to employee growth, the company offers comprehensive training programmes and career development opportunities across its diverse venues in central Scotland, ensuring that every team member can thrive while delivering memorable guest experiences. Joining Lomond Leisure Group means being part of a forward-thinking hospitality business that values innovation and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Group Restaurant Bar & Trainer in Milton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lomond Leisure Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lomond Leisure Group
Don't be shy about reaching out to Lomond Leisure Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Group Restaurant Bar & Trainer in Milton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lomond Leisure Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lomond Leisure Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
