Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor the property management team while ensuring exceptional client service.
- Company: Join Lomond, the UK's top lettings and estate agency network, based in Manchester.
- Benefits: Enjoy discounts at 900+ retailers, wellness resources, and extra holiday options.
- Why this job: Be part of a dynamic team that values diversity, inclusion, and professional growth.
- Qualifications: 5+ years in property management with excellent communication skills required.
- Other info: Full-time role with a salary up to £60,000 and a fun company culture.
The predicted salary is between 39000 - 52000 £ per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.
This is a full-time, permanent position located in our Manchester office. You will enjoy a standard workweek of 37.5 hours, Monday to Friday, 9am to 5.30pm. The salary on offer is up to £45,000 - £60,000 depending on experience.
Key Responsibilities:- Ensure the operational performance of the property management team meets and exceeds client expectations across the portfolio of properties.
- Act as the main point of contact and ambassador for clients, aligning their interests and culture with Lomond and ensuring exceptional service delivery.
- Develop and maintain meaningful relationships with clients to better understand their needs and provide a high standard of service.
- Drive a customer-centric approach to operational management.
- Identify and capitalise on asset management and value-add opportunities across the portfolio.
- Ensure periodic reports are submitted and presented in accordance with the required mandate.
- Lead, manage and mentor the property management team.
We are looking for individuals with qualities such as:
- Office Management, including direct line reporting of 5x PMs
- Strong PBSA / BTR / PM knowledge - Experience minimum 5 years
- Property related qualification
- Excellent communication skills; client calls / in person meetings / face of LIM
- Self starter, driven, leading from front and high workload
- Positive, influential, coaching mentality
At Lomond, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Benefits:- Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Generous Holiday allowance plus celebrate your loyalty with special days and celebrations for length of service.
- We’ll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
- Our company socials bring our people together.
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Head of Property Management in Manchester employer: Lomond Investment Management
Contact Detail:
Lomond Investment Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Management in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in property management, particularly in the build-to-rent and single-family housing sectors. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 2
Network with professionals in the property management field, especially those who have experience with Lomond or similar companies. Attend industry events or join relevant online forums to make connections that could provide valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've driven a customer-centric approach and improved operational performance, as these are key aspects of the role.
✨Tip Number 4
Research Lomond Investment Management's values and culture to align your responses during interviews. Showing that you understand and resonate with their mission will set you apart as a candidate who is genuinely interested in being part of their team.
We think you need these skills to ace Head of Property Management in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly in PBSA and BTR sectors. Emphasise your leadership skills and any achievements that demonstrate your ability to meet client expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Lomond Investment Management's values and how your experience aligns with their needs. Mention specific examples of how you've successfully managed teams and improved client relationships.
Highlight Relevant Qualifications: Include any property-related qualifications you possess, as well as details about your experience in the industry. This will help demonstrate your expertise and suitability for the Head of Property Management role.
Showcase Your Soft Skills: In your application, emphasise your communication skills and your ability to lead and mentor a team. Provide examples of how you've driven a customer-centric approach in previous roles, as this is crucial for the position.
How to prepare for a job interview at Lomond Investment Management
✨Research Lomond Investment Management
Before the interview, take some time to understand Lomond's values, mission, and the services they offer. Familiarise yourself with their approach to property management and how they differentiate themselves in the market. This will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Head of Property Management, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored teams in the past. Highlight any specific achievements that demonstrate your ability to drive performance and foster a positive work environment.
✨Prepare for Client-Focused Questions
Expect questions about how you would handle client relationships and ensure exceptional service delivery. Think of scenarios where you've gone above and beyond for clients, and be ready to discuss how you would align client interests with Lomond's goals.
✨Discuss Your Industry Knowledge
With a minimum of 5 years' experience required, be ready to talk about your knowledge of PBSA, BTR, and property management. Share insights on current trends in the industry and how you can leverage this knowledge to identify value-add opportunities for Lomond's portfolio.
