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- Tasks: Manage property relationships and deliver exceptional customer service to landlords.
- Company: Join Lomond Investment Management, a leader in lettings and estate agencies.
- Benefits: Competitive salary, dynamic team environment, and opportunities for career growth.
- Why this job: Be part of a team redefining the property management sector with your expertise.
- Qualifications: Minimum 2 years in property management and strong communication skills.
- Other info: Fast-paced role with a supportive team and exciting challenges.
The predicted salary is between 30000 - 35000 £ per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.
With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Manager. This is a full-time, permanent position located in our Manchester office. The salary ranges from £30,000 to £35,000.
Responsibilities:
- Organising & recommending maintenance works, including new build snagging and defects management
- Regular communication with a professional landlord over Microsoft Teams and written emails
- Delivering exceptional customer service to our customers & landlords
- Renewing & negotiating tenancy agreements
- Completing inspections, inventories & check outs of our customers via a third party
- Support the team and your line report with adhoc queries and escalations
- Support the Senior Management Team with adhoc requests
- Take the lead in the absence of the Client Manager
We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as resilience when working in a fast-paced & demanding environment and the ability to prioritise tasks & responsibilities. Minimum 2 years experience in a property management setting.
Senior Property Relationship Manager employer: LOMOND INVESTMENT MANAGEMENT LIMITED
Contact Detail:
LOMOND INVESTMENT MANAGEMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Lomond Investment Management thoroughly. Understand their values, recent projects, and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with landlords and customers regularly, being articulate and confident is key. Consider mock interviews or even chatting with friends to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Lomond Investment Management.
We think you need these skills to ace Senior Property Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Property Relationship Manager role. Highlight your property management experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for property management and how you can contribute to our team. Be sure to mention specific experiences that align with the responsibilities listed in the job description.
Showcase Your Communication Skills: Since regular communication with landlords and customers is key, make sure your application showcases your written communication skills. Keep it clear, concise, and professional – we want to see how you express yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at LOMOND INVESTMENT MANAGEMENT LIMITED
✨Know Your Stuff
Make sure you brush up on the latest trends in property management and the specifics of the lettings market. Familiarise yourself with Lomond Investment Management's services and how they stand out in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since regular communication with landlords is key, be ready to demonstrate your communication style. Prepare examples of how you've effectively managed client relationships in the past, especially through digital platforms like Microsoft Teams.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as handling maintenance issues or negotiating tenancy agreements. Think of specific instances from your experience where you successfully navigated challenges and delivered exceptional customer service.
✨Highlight Your Resilience
Working in a fast-paced environment can be tough, so be prepared to discuss how you've managed stress and prioritised tasks in previous roles. Share stories that illustrate your ability to stay calm under pressure and keep things running smoothly.