Lomond is recruiting a Service Management & Automation Lead for its Liverpool Street office in London. This full-time, permanent role runs 37.5 hours per week, Monday to Friday, 9:00am–5:30pm.
You will own Freshservice and Freshdesk, drive automation, and embed scalable service management practices to cut manual work and boost efficiency. Responsibilities include defining governance, configuring workflows and SLAs, and partnering with HR, payroll and other stakeholders to deliver value across
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Service Management & Automation Lead (Freshservice Expert) employer: Lomond Group
At Lomond, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Fleet Coordinator in our dynamic London office, you'll benefit from competitive pay, generous leave options, and professional development support, all while enjoying a collaborative environment that encourages both hard work and social engagement. Join us to be part of a forward-thinking team dedicated to transforming the real estate landscape, where your contributions are truly valued.
