Private Banking Assistant

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

YOUR ROLE:

• Support Private Bankers with all administrative duties relating to the life of an account (from opening to closing), process client correspondence/reporting, and where necessary communicate with the client in relation to queries.
• Support Private Bankers with the daily monitoring of accounts, including cash management, overdraft monitoring and open trade monitoring (for Execution Only accounts).
• Order input into G2 (Payments, Trades, Corporate Actions) as per client instructions received.
• Ensure appropriate filing/recording of all client documentation (e.g. account opening, change of circumstances etc.).
• Notify Bankers of documentation issues/pending actions encountered in the course of the development of business by the Private Bankers.
• Actively monitor risk dashboards/Management Information, resolve alerts before deadlines and liaise with Private Bankers where necessary.
• Assist Private Bankers in the production of pitches and presentation material for client review meetings (including investment and fee simulations).
• Lead and take part in remediations and projects (regulatory, risk, efficiency, new business based).
• Support other PBAs and their Private Bankers during busy periods and provide cover during sickness/absence.
• Adhere to Individual Code of Conduct rules including the Consumer Duty by acting to deliver good outcomes for customers.
• Attend regular meetings (face-to-face and calls) with other members of the PBA Team, UK Branch colleagues and wider Lombard Odier Group (e.g. weekly kick-off meetings, Team meetings, manager 121s etc.). Strong relationships will need to be developed with our key support and governance functions in both Luxembourg and Geneva.

YOUR PROFILE:

• Minimum ‘A’ Level or relevant experience.
• Experience of working in an international, multicultural environment.
• History of direct client interaction and ability to maintain a professional approach at all times.
• Highly organised with ability to prioritise workload accordingly.
• A first-rate communicator.
• Ability to be an effective team-player and to develop sound working partnerships.
• Confidence to build strong professional relationships with other teams within the company.
• Detail-oriented.
• Fluency in English.
• Technically competent in Microsoft Office particularly Excel, Word and PowerPoint (minimum Intermediate Level).
• Knowledge of Corporate accounts, Corporate Trusts, Personal Trusts, Individual and Joint Personal accounts, Pension and SIPP’s accounts, ISA’s.
• Broad knowledge and understanding of the main asset classes (equities and bonds) as well as other alternative asset.
• Thorough knowledge of private banking administration and operations (account opening, internal foreign exchange, money transfers, fixed and call deposits, subscription and redemption of mutual funds, corporate actions, income collection etc.).
• Excellent knowledge of FCA compliance procedures and other regulatory requirements.
• Degree-level education is desirable.
• IAD (Investment Advice Diploma) Level 4 (minimum or equivalent). NB support and funding will be provided for this, if not already achieved.
• Experience of working directly with a Private Banker/Relationship Manager is considered an asset.
• Experience of working with offshore support functions would be beneficial.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfil both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.

Help us build the bank of tomorrow. Lombard Odier’s purpose is to preserve and grow our clients’ assets over time. With a history spanning over 220 years, we have served our clients for over seven generations, weathered 40 financial crises and ceaselessly innovated to offer best in class, sustainable services to our clients.

Our mission to you. Lombard Odier is an employer of choice. We are committed to providing a stimulating work environment where creativity and innovation are encouraged for improving business opportunities and effectiveness.

Our culture. At Lombard Odier, we understand that our people are a precious resource. That’s why we’ve focused on creating an atmosphere where every unique individual can flourish and work together to achieve our goals. Building an environment where our teams can be inspired, “rethink everything” and thrive in a positive, energetic setting, is the essence of our culture.

Diversity and inclusion. We are an equal opportunities employer. As an EDGE (Economic Dividends for Gender Equality) certified organisation, we aspire to create an optimal workplace for women and men, and help them benefit from it. EDGE is the leading global standard for measuring gender equality in the workplace.

Training. If our people improve, we improve. That’s why at Lombard Odier, we offer all the support employees need to take responsibility for their own personal and professional development. This sums up our desire to recognise and promote the talents of each and every employee in keeping with our values. Our commitment to valuing and fostering skills and know-how is what underpins our diverse and high-quality training programme.