At a Glance
- Tasks: Support customers with spare part sales and administration tasks.
- Company: Join Loma, a leader in automation machinery manufacturing.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Other info: This is an entry-level position perfect for recent graduates or those looking to start their career.
- Why this job: Be a trusted advisor while enhancing customer satisfaction and driving sales.
- Qualifications: No experience needed; just a keen eye for detail and a passion for customer care.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The ultimate reason for creating this position is to provide key aftermarket contact points who are recognised by customers as a technically capable trusted advisors. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising Loma’s aftermarket sales and efficiency. Responsibility is for UK spare part sales within the UK and all administration for aftermarket sales. The function of this role is to be able to provide to correctly identifying spare parts and recommending where required additional service of an engineer to fit the parts.
Responsibilities
- Providing call handling function to customers.
- To provide spare part sales capability. This includes customer quotations, order processing and order acknowledgements.
- To ensure all customer requests are handled professionally and in a timely manner.
- Responsible for all administration surrounding aftermarket sales in a timely manner.
Essential qualifications
- Capable of digesting complex technical information.
- Excellent attention to detail.
- Excellent attitude to customer care.
- Ability to work as part of a team.
- UK Driving Licence.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Automation Machinery Manufacturing
Location: Farnborough, England, United Kingdom
#J-18808-LjbffrUK Spare Part Advisor in Farnborough employer: Loma Systems
At Loma, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Farnborough location provides employees with access to ongoing training and development opportunities, ensuring that you grow alongside the company while contributing to our mission of delivering top-notch customer service in the automation machinery manufacturing sector. Join us to be part of a supportive team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land UK Spare Part Advisor in Farnborough
✨Tip Number 1
Familiarise yourself with the specific spare parts and machinery relevant to the role. Understanding the products inside out will help you engage confidently with customers and demonstrate your technical capability.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, showcasing your ability to handle inquiries professionally and efficiently will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the automation machinery manufacturing industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Prepare for potential technical questions during the interview. Being able to discuss how you would identify spare parts and recommend services will show your readiness for the role and your problem-solving skills.
We think you need these skills to ace UK Spare Part Advisor in Farnborough
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a UK Spare Part Advisor. Familiarise yourself with the key skills required, such as handling customer inquiries and processing orders.
Tailor Your CV:Highlight relevant experience in customer service and sales within your CV. Emphasise any technical knowledge or experience you have that relates to spare parts or machinery.
Craft a Compelling Cover Letter:Write a cover letter that showcases your attention to detail and customer care attitude. Mention specific examples of how you've successfully handled customer requests or complex information in the past.
Proofread Your Application:Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Loma Systems
✨Understand the Product
Make sure you have a solid grasp of the spare parts and services offered by the company. Familiarise yourself with the technical specifications and common issues customers face, as this will help you demonstrate your capability as a trusted advisor during the interview.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or resolved customer complaints, as this role heavily relies on maintaining strong customer relationships.
✨Demonstrate Attention to Detail
Since the role involves processing orders and handling administration, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check your work and avoid errors.
✨Teamwork is Key
Be prepared to talk about your experience working in teams. Share specific instances where collaboration led to successful outcomes, as this role requires you to work closely with others to maximise sales and efficiency.
