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- Tasks: Join our team as a Field Service Engineer, providing top-notch technical support and training at customer sites.
- Company: Loma Systems is a leader in automation machinery manufacturing, dedicated to quality and innovation.
- Benefits: Enjoy a full-time role with opportunities for overtime and professional development.
- Why this job: This role offers hands-on experience, problem-solving challenges, and the chance to make a real impact.
- Qualifications: You need a BTEC/ONC/HNC in electrical engineering and good technical skills; field service experience is a plus.
- Other info: Flexibility for travel and on-call duties is required; a full driving license is essential.
The predicted salary is between 28800 - 43200 £ per year.
Job Title
Field Service Engineer (Cambridgeshire Area) at Loma Systems
Job Description
As a Field Service Engineer within the National Service Team, you will provide high-quality field-based technical expertise at customer sites across the country. Your responsibilities include installation, calibration, fault finding, training, and repairing customer equipment.
Responsibilities
- Perform repairs, on-site commissioning, servicing, and calibration of customer\’s inline inspection equipment according to company procedures, including on-site customer training when required.
- Execute upgrades and refurbishments at customer sites.
- Handle customer queries professionally and courteously on-site.
- Adapt to various environments and adhere to local health and safety regulations.
- Complete all necessary paperwork accurately and promptly as per company procedures.
- Work overtime and participate in on-call standby rota as required.
- Continuously improve product knowledge through learning diverse products.
- Provide technical support via phone and email as needed.
Requirements
Essential:
- Good technical electrical/electronics skills.
- Minimum BTEC/ONC/HNC or similar qualification in electromechanical/electrical engineering.
- Experience in a field service role, familiar with commissioning, repairs, and servicing.
- PLC programming knowledge and familiarity with PC hardware are advantages.
- Good PC literacy and organizational skills.
- Methodical problem-solving approach.
- Full current driving license.
- Excellent communication and customer service skills.
- Flexibility to work overtime and stay overnight occasionally.
- Alignment with Loma’s core behaviors and ITW Values.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industry: Automation Machinery Manufacturing
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Field Service Engineer (Cambridgeshire Area) employer: Loma Systems
Contact Detail:
Loma Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Cambridgeshire Area)
✨Tip Number 1
Familiarise yourself with Loma Systems and their products. Understanding their inline inspection equipment will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills, especially in electrical and electronics. Being able to demonstrate your knowledge in PLC programming and PC hardware can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved technical issues or provided excellent customer service.
✨Tip Number 4
Show your flexibility and willingness to adapt. Highlight any previous experiences where you had to work overtime or travel for work, as this aligns with the job's requirements.
We think you need these skills to ace Field Service Engineer (Cambridgeshire Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly any work with electrical or electronic systems. Emphasise your qualifications, such as BTEC/ONC/HNC, and any specific skills like PLC programming.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer position at Loma Systems. Mention how your technical skills and customer service experience align with their requirements, and provide examples of how you've successfully handled similar responsibilities in the past.
Showcase Problem-Solving Skills: Highlight instances where you've demonstrated a methodical approach to problem-solving. This could include specific challenges you faced in previous roles and how you resolved them, showcasing your ability to adapt to various environments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves customer interaction.
How to prepare for a job interview at Loma Systems
✨Showcase Your Technical Skills
Make sure to highlight your technical electrical and electronics skills during the interview. Be prepared to discuss your qualifications, such as your BTEC or HNC, and any relevant experience in field service roles. This will demonstrate your capability to handle the responsibilities of the position.
✨Demonstrate Problem-Solving Abilities
Employ a methodical approach to problem-solving when discussing past experiences. Share specific examples where you successfully diagnosed and resolved issues with equipment. This will illustrate your ability to think critically and adapt to various environments, which is crucial for a Field Service Engineer.
✨Emphasise Customer Service Skills
Since the role involves direct interaction with customers, it's essential to convey your excellent communication and customer service skills. Prepare to discuss how you've handled customer queries professionally and courteously in previous roles, showcasing your ability to maintain positive relationships.
✨Be Ready for Practical Scenarios
Expect to be asked about practical scenarios related to installation, calibration, and repairs. Brush up on your knowledge of inline inspection equipment and be ready to explain how you would approach these tasks. This will help the interviewers see your hands-on expertise and readiness for the job.
