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For Companies At a Glance
- Tasks: Join us as a Team Member, handling store operations and customer interactions daily.
- Company: Lola's Cupcakes has been delighting customers with celebration cakes since 2006.
- Benefits: Enjoy perks like a 50% discount, free cupcakes, and paid breaks.
- Why this job: Be part of a fun team with great culture and opportunities for growth.
- Qualifications: No specific experience required; just bring your enthusiasm and passion for customer service.
- Other info: Weekly pay, birthday cake, and an annual company party await you!
Team Member
We are looking for a Team Member to join our team and contribute to the success of our retail store.
Who are we?
Lola’s Cupcakes has been operating since 2006, specializing in celebration cakes sold through our stores and online. In 2024, our turnover exceeded £24m, with over 25 retail locations and a team of more than 400 employees.
Learn more about Lola’s:
- Employee reviews on Glassdoor (80% recommend, 95% approval of management, over 4.1 stars)
- Customer reviews on Trustpilot (over 60,000 reviews)
- Our YouTube channel
- Official website: www.lolas.co.uk
- Sustainability policy: https://www.lolas.co.uk/pages/sustainability
About the role
A typical day includes:
- Opening and closing the store
- Maintaining cleanliness and organization
- Arranging products
- Handling custom orders
- Providing product recommendations to customers
Payments are made weekly, directly into your bank account, with payslips issued on Tuesdays and payments on Thursdays.
Benefits of working at Lola’s
- Opportunities for career growth
- 50% employee discount on products
- Birthday cake on your special day
- Me Day
- Sick Pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Free cupcakes on workdays
- Employee of the month bonuses and profit sharing
- Paid day off for your birthday
- Training and development programs
- Paid breaks
- Hardship loan scheme
- English language improvement courses
- Bereavement leave
- Anniversary gifts
- Annual company party
If you believe you have the right skills and want to join a great company, please send your full CV and a cover letter explaining why you\’re the ideal candidate.
Thank you, and we look forward to welcoming you to our bakery and stores soon.
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Retail Team Member - London employer: Lolascupcakes
Contact Detail:
Lolascupcakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member - London
✨Tip Number 1
Familiarise yourself with Lola's Cupcakes and their products. Visit their stores or browse their website to understand their offerings, especially their celebration cakes. This knowledge will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight any previous retail experience you have, especially in customer service roles. Be prepared to share specific examples of how you've successfully handled customer interactions or resolved issues, as this will show that you're ready for the fast-paced environment at Lola's.
✨Tip Number 3
Show your passion for baking and sweets! If you have any personal experiences or stories related to cupcakes or baking, share them during your conversation. This can help you connect with the team and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during your interview. Inquire about the team culture, training opportunities, or how they celebrate employee achievements. This shows that you're not only interested in the job but also in being a part of their community.
We think you need these skills to ace Retail Team Member - London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lola's Cupcakes is looking for in a Team Member. Highlight your relevant experience and skills that align with their requirements.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses why you are the ideal candidate for the role. Mention your passion for customer service, any experience in retail, and how you can contribute to the success of the store.
Highlight Relevant Experience: In your CV, focus on previous roles that demonstrate your ability to handle customer interactions, maintain cleanliness, and manage product arrangements. Use specific examples to showcase your skills.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lolascupcakes
✨Know the Company
Before your interview, take some time to research Lola's Cupcakes. Familiarise yourself with their history, values, and products. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Customer Service Skills
As a Retail Team Member, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle custom orders and provide product recommendations.
✨Dress Appropriately
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It demonstrates your interest in the position and helps you gauge if it's the right fit for you.
