At a Glance
- Tasks: Manage client relationships and oversee creative campaigns in a dynamic agency environment.
- Company: Join LOI Digital, a leading creator marketing agency transforming brand engagement.
- Benefits: Enjoy private healthcare, a pension scheme, and 25 days annual leave plus a Christmas break.
- Other info: Hybrid work model with opportunities for global remote work and career growth.
- Why this job: Be at the forefront of influencer marketing and make a real impact on exciting campaigns.
- Qualifications: Experience in agency settings, strong communication skills, and a passion for social media trends.
The predicted salary is between 35000 - 45000 € per year.
Contract Type: Full-time, starting ASAP
Location: Hybrid (2-3 days per week in our Central London office)
Company Overview
LOI Digital is a global creator marketing agency dedicated to connecting brands with impactful digital narratives. Leveraging cutting-edge technology and a network of influential creators, we craft campaigns and empower brands to unlock the full potential of creator marketing, transforming how they engage and resonate with audiences around the world. Our team is growing, and we're looking for a new Account Manager to support our Client Services Team covering the EMEA markets.
Client Services team
The team holds overall responsibility for delivering the creative output across client campaigns. Account Management plays a key role in ensuring projects run seamlessly, maintaining oversight of every stage of the campaign while collaborating with specialist teams and external partners. Acting as both facilitators and brand guardians, the team safeguards the integrity of the creative direction and ensures that the brand's creative vision is brought to life.
The team has three core functions:
- Manage client relationships, creator collaborations, budgets, and timings throughout all campaign workflows.
- Serve as the key point of contact, bringing the right expertise at the right moment to ensure seamless teamwork.
- Drive client satisfaction and retention by delivering high-quality creative work alongside exceptional operational and service standards.
What you’ll do day to day:
Campaign Management
- Lead the day-to-day campaign delivery with a solution-oriented and collaborative approach, ensuring campaigns are executed on time, on budget and to the highest standards.
- Manage client relationships and be the main point of contact for your accounts.
- Track and manage campaign budgets to ensure financial targets are met.
- Develop clear and inspiring creator briefs and oversee creator selection to match brand goals.
- Provide strategic and actionable insights during internal and client meetings.
- Analyse campaign performance and KPIs, delivering wrap reports with strategic recommendations.
Creator Management
- Oversee creator sourcing to match brand goals, drive effective negotiations, contracting and creator onboarding across multiple campaigns.
- Manage communications with creators for multiple campaigns simultaneously and ensure that creators are responded within 24-28h across all campaigns.
- Build and nurture industry relationships with creators and talent managers.
Creative Oversight
- Oversee & develop clear and inspiring creator briefs.
- Be a content guardian ensuring creator concepts and content are on brief, accurate, compliant with IP and disclosure guidelines and client-ready.
- Ensure that relevant and detailed feedback and recommendations are provided to clients across all concepts and content.
Reporting
- Analyse campaign performance and KPIs, delivering wrap reports on time and with recommendations and learnings providing value to the client.
- Participate in account planning, proposals, strategies and pitches as and where needed.
Problem-Solving & Line Management
- Approach challenges with proactive solutions before escalation.
- Manage, develop and mentor Account Executives, support with career path and goal setting.
About You
- Experience in an agency setting, ideally within influencer marketing.
- Professional level English (written and verbal). Multiple languages are a plus.
- Strong knowledge of social media trends, local culture, consumer behaviour and a deep understanding of influencer marketing, platforms, metrics, and benchmarks.
- Have strong detail-oriented communication, negotiation, organisational, and interpersonal skills.
- Experienced in executing paid creator marketing initiatives.
- Strong social skills, an outgoing nature, and the ability to build strong relationships with creators and clients.
- Experienced in guiding and mentoring junior team members.
- Reliability. Be a curious self-starter with a problem-solving mindset and a proactive ‘can-do’ attitude.
- Have the ability to multitask and handle multiple campaign timelines, creator and client communications simultaneously.
- Commercial mindset with the ability to identify growth opportunities.
- Strong experience in Google Suite and Excel. Experience with gaming campaigns is welcome, but not required.
Perks
- Bupa Private Healthcare
- Private pension scheme
- Access to PAM Wellness Programme
- 25 days annual leave + Christmas break
- Opportunity to work anywhere in the world for up to 30 days a year.
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.
LOI is an equal opportunity employer, and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process. Please don't hesitate to let us know how we can help.
Account Manager, Client Services in Slough employer: LOI | Global Creator Marketing Agency
LOI Digital is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid environment in Central London. With a strong focus on personal and professional growth, team members benefit from comprehensive perks such as private healthcare, a pension scheme, and the flexibility to work remotely for up to 30 days a year. Join us to be part of a forward-thinking agency that values creativity, collaboration, and the empowerment of its employees.
Contact Detail:
LOI | Global Creator Marketing Agency Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Client Services in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its campaigns. Familiarise yourself with their recent projects and think about how your skills can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Manager role. Highlight your experience in influencer marketing and your knack for building relationships – this is what will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at LOI Digital!
We think you need these skills to ace Account Manager, Client Services in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in agency settings and influencer marketing, as well as any relevant skills that match the job description.
Showcase Your Communication Skills:Since this role involves managing client relationships and creator communications, demonstrate your strong communication skills. Use clear and concise language in your application to reflect your ability to convey ideas effectively.
Highlight Problem-Solving Abilities:We love a proactive mindset! Share examples of how you've tackled challenges in previous roles. This will show us that you can approach problems with solutions, which is key for the Account Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at LOI | Global Creator Marketing Agency
✨Know Your Campaigns
Before the interview, dive deep into LOI Digital's recent campaigns. Familiarise yourself with their approach to creator marketing and be ready to discuss how you can contribute to their success. This shows genuine interest and helps you stand out.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your negotiation skills and how you've maintained client satisfaction, as this will resonate well with the interviewers.
✨Be a Problem Solver
Expect questions about challenges you've faced in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Emphasise your proactive approach to problem-solving and how you’ve turned challenges into opportunities.
✨Understand the Metrics
Brush up on your knowledge of campaign performance metrics and KPIs. Be prepared to discuss how you've analysed data in the past to drive strategic decisions. This will demonstrate your analytical skills and understanding of what drives successful campaigns.
