At a Glance
- Tasks: Manage client relationships and oversee creative campaigns in a dynamic environment.
- Company: Join LOI Digital, a global leader in creator marketing.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Collaborative team culture with a focus on creativity and client satisfaction.
- Why this job: Be at the forefront of innovative marketing, connecting brands with influential creators.
- Qualifications: Strong communication skills and experience in account management or client services.
The predicted salary is between 40000 - 50000 € per year.
Contract Type: Full-time, starting ASAP
Location: Hybrid (2-3 days per week in our Central London office)
Company Overview
LOI Digital is a global creator marketing agency dedicated to connecting brands with impactful digital narratives. Leveraging cutting-edge technology and a network of influential creators, we craft campaigns and empower brands to unlock the full potential of creator marketing, transforming how they engage and resonate with audiences around the world. Our team is growing, and we're looking for a new Account Manager to support our Client Services Team covering the EMEA markets.
Client Services team
The team holds overall responsibility for delivering the creative output across client campaigns. Account Management plays a key role in ensuring projects run seamlessly, maintaining oversight of every stage of the campaign while collaborating with specialist teams and external partners. Acting as both facilitators and brand guardians, the team safeguards the integrity of the creative direction and ensures that the brand's creative vision is brought to life.
The team has three core functions:
- Manage client relationships, creator collaborations, budgets, and timings throughout all campaign workflows.
- Serve as the key point of contact, bringing the right expertise at the right moment to ensure seamless teamwork.
- Drive client satisfaction and retention by delivering high-quality creative work alongside exceptional operational and service standards.
What you’ll do day to day:
Campaign Management
- Lead the day-to-day campaign delivery with a solution-oriented and collaborative approach, ensuring campaigns are executed on time, on budget and to the highest standards.
- Manage client relationships and be the main point of contact for your accounts.
- Track and manage campaign budgets to ensure financial targets are met.
- Develop clear and inspiring creator briefs and oversee creator selection to match brand goals.
- Provide strategic and actionable insights during internal and client meetings.
- Analyse campaign performance and KPIs, delivering wrap reports with strategic recommendations.
Creator Management
- Oversee creator sourcing to match brand goals, drive effective negotiations, contracting and creator onboarding across multiple campaigns.
- Manage communications with creators for multiple campaigns simultaneously and ensure that creators are responded within 24-28h across all campaigns.
- Build and nurture industry relationships with creators and talent managers.
Creative Oversight
Oversee
Account Manager, Client Services employer: LOI | Global Creator Marketing Agency
LOI Digital is an exceptional employer that fosters a dynamic and collaborative work culture, where creativity and innovation thrive. With a hybrid working model in the heart of Central London, employees enjoy the flexibility of remote work while being part of a vibrant team dedicated to delivering impactful campaigns. The company prioritises employee growth through continuous learning opportunities and encourages a supportive environment that values each individual's contributions, making it an ideal place for those seeking meaningful and rewarding careers in the digital marketing space.
Contact Detail:
LOI | Global Creator Marketing Agency Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Client Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its campaigns. Understand their values and recent projects so you can show how you’d fit into their team. Tailor your answers to reflect their creative vision and client-centric approach.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Account Manager role. Highlight your experience in managing client relationships and delivering high-quality campaigns, and don’t forget to showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at LOI Digital. Let’s make those impactful digital narratives together!
We think you need these skills to ace Account Manager, Client Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight relevant experience in client management and campaign delivery, and don’t forget to sprinkle in some of those key skills mentioned in the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creator marketing and how your background makes you the perfect fit for our Client Services Team. Keep it engaging and personal!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage campaigns and client relationships effectively. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at LOI | Global Creator Marketing Agency
✨Know Your Campaigns
Before the interview, dive deep into LOI Digital's recent campaigns. Familiarise yourself with their approach to creator marketing and think about how you can contribute to their success. Being able to discuss specific campaigns will show your genuine interest and understanding of the role.
✨Showcase Your Relationship Skills
As an Account Manager, client relationships are key. Prepare examples from your past experiences where you've successfully managed client expectations or resolved conflicts. Highlighting your interpersonal skills will demonstrate that you can be the main point of contact and maintain strong relationships.
✨Be Solution-Oriented
LOI Digital values a solution-oriented approach. Think of challenges you've faced in previous roles and how you overcame them. During the interview, share these stories to illustrate your problem-solving abilities and collaborative mindset, which are crucial for managing campaigns effectively.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, campaign strategies, and how success is measured at LOI Digital. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
