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- Tasks: Ensure smooth customs clearance and provide top-notch customer service.
- Company: Join a dynamic team focused on operational excellence.
- Benefits: Competitive pay, supportive work environment, and career development opportunities.
- Other info: Collaborative atmosphere with opportunities for growth and learning.
- Why this job: Be part of a crucial process that keeps global trade moving.
- Qualifications: Attention to detail and strong communication skills are essential.
Reporting to the Customs Manager, the primary goal is to provide timely and accurate customs clearance and excellent customer service to our customers and partners. This includes processing customs entries in CDS, booking jobs into the system, completion of job costing/invoicing and query handling.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Prioritise your workflow to ensure tasks are completed in a timely manner.
- Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service.
- Develop constructive relationships with key customers and suppliers, assisting in resolving any concerns and implementing any corrective action where possible.
- Maintain effective communication and relationships with our partners.
- Ensure we have all the relevant information and instructions to complete customs clearance.
- Ensure customs clearances are completed accurately and in line with rules and regulations set out by HMRC.
- Ensure job files are booked into the system and completed in line with customer requirements.
- Provide effective communication both internally and externally.
- Ensure job files are costed and invoiced correctly to maintain accurate financial figures.
- Complete weekly and monthly end routines as directed by your line manager.
- Ensure all Client SOPs and SLAs are followed at all times.
Customs Operator in Felixstowe employer: Logrecruit LTD
Contact Detail:
Logrecruit LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Operator in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to people in the customs and logistics industry on LinkedIn or at local events. Building relationships can open doors to job opportunities that aren't even advertised.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common customs operator questions your way. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your knowledge of customs regulations! During interviews, mention specific rules and how you've applied them in past roles. This will demonstrate your expertise and commitment to compliance.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who take the initiative. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace Customs Operator in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Operator role. Highlight any relevant experience you have with customs clearance, customer service, and working with systems like CDS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs operations and how you can contribute to our team. Be sure to mention your ability to prioritise tasks and maintain effective communication.
Showcase Your Team Spirit: Since we value teamwork, make sure to include examples of how you've worked closely with colleagues in the past. Whether it's resolving issues or maintaining high operational performance, we want to know how you collaborate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Logrecruit LTD
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and procedures, especially those set by HMRC. Being able to discuss specific rules and how they apply to the role will show that you're serious about the position and understand the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer queries or resolved issues in the past. This role is all about providing excellent service, so demonstrating your ability to build relationships and solve problems will definitely impress.
✨Be Organised and Prioritise
Since the job involves managing multiple tasks, be ready to talk about how you prioritise your workload. Share specific strategies or tools you use to stay organised and ensure timely completion of tasks.
✨Communicate Effectively
Effective communication is key in this role. Think of instances where you’ve successfully communicated with colleagues or clients, and be prepared to discuss how you maintain clear and constructive relationships with partners.