At a Glance
- Tasks: Service and maintain labelling machinery across the UK, providing training and support.
- Company: Join Logopak International, a leader in labelling systems with 40 years of innovation.
- Benefits: Enjoy private health cover, a company van, and generous holiday allowances.
- Other info: Flexible working with opportunities for training and career growth.
- Why this job: Be part of a dynamic team making an impact in various industries.
- Qualifications: Electromechanical skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
CANDIDATE BASED NEAR Birmingham, Worcester or Bristol
About Us
Logopak International Ltd is the UK subsidiary of Logopak Systeme – Europe’s leading manufacturer of Print & Apply labelling systems. With a 40-year heritage, our machines are trusted by leading manufacturers in Food & Beverage, Glass, Paper, Automotive, and E-commerce Distribution sectors. As we continue to expand, we are seeking a skilled Field Service Engineer to support our growing customer base across the UK and Northern Ireland.
Core Objectives
- To attend and service customer sites across the UK & NI
- Commission, install, repair, and maintain manual and automated labelling machinery
- Provide on-site training and technical support to end-user stakeholders
- Fault find to component level using engineering and electrical drawings
- Communicate with customers on product ranges, updates, improvements, and sales opportunities
- Encourage SLA and ad hoc service agreements with end users
- Promote our label and ribbon consumables
- Liaise effectively with internal teams: planning, engineering, and commercial
- Maintain accurate electronic service reports, van stock records, and expenses
- Provide remote support from home on non-travel days (telephone support, remote diagnostics, customer modifications)
- Be flexible for occasional overnight stays (fully expensed)
Ideal Candidate Profile
- Electromechanical background
- Skilled in fault finding with modern electronics, ideally to component level
- Able to read and understand engineering and electrical schematics
- Confident working with PCs and Windows-based software
- PLC knowledge is a distinct advantage
- Experience or understanding of pneumatics and light mechanics (training can be provided)
- Excellent communication and customer-facing skills
- Full UK driving licence
- Proactive, self-organised and a team player
Package
- Private health cover for employee after 2 years
- Van with private fuel
- Credit Card
- Uniform MB & Laptop
- All tools
- 20-day holiday allowance – increases to 25 days after 5 years
- Closed BH & Christmas / New Year (close around 20th Dec) – in addition to holiday allowance
- Pension - 8.5% Employer contribution (base salary) – min by employee 0.5% - total 9.0%
- Training will be held in York – estimated time (dependent on applicant) – 12 – 24 weeks
Field Service Engineer employer: LOGOPAK INTERNATIONAL LTD
Logopak International Ltd is an exceptional employer, offering a supportive work culture that values employee growth and development. With comprehensive benefits including private health cover, generous holiday allowances, and a strong pension scheme, employees are well taken care of. The role of Field Service Engineer provides unique opportunities to work with cutting-edge technology while enjoying the flexibility of remote support and occasional travel, making it a rewarding position for those based near Birmingham, Worcester, or Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with electromechanical systems or fault finding, make sure to highlight that in conversations. Bring examples of your work or even offer to demonstrate your troubleshooting skills during interviews.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Check out our website for openings at Logopak International Ltd and tailor your approach to show why you’re a perfect fit for us.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your electromechanical background and any relevant experience with fault finding. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Mention your customer-facing skills and how you can contribute to our team at Logopak. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure to demonstrate your excellent communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Logopak!
How to prepare for a job interview at LOGOPAK INTERNATIONAL LTD
✨Know Your Stuff
Make sure you brush up on your electromechanical knowledge and fault-finding skills. Familiarise yourself with the types of labelling machinery Logopak uses, and be ready to discuss how you would approach troubleshooting issues using engineering and electrical drawings.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining technical concepts in simple terms. Think about examples from your past where you've successfully communicated with clients or trained users on equipment.
✨Be Ready for Real-World Scenarios
Prepare for situational questions that might involve on-site challenges. Consider how you would handle a malfunctioning machine during a critical production run or how you would manage customer expectations while troubleshooting remotely.
✨Flexibility is Key
Highlight your willingness to travel and stay overnight when necessary. Share any previous experiences where you’ve had to adapt to changing schedules or work environments, as this will show you're a team player who can handle the demands of the job.
