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- Tasks: Provide technical support and resolve issues for an automotive logistics company.
- Company: Join a successful automotive logistics company with a strong reputation.
- Benefits: Salary up to £35,000, office-based work, and opportunities for site visits.
- Why this job: Be part of a dynamic team and enhance your IT skills in a thriving industry.
- Qualifications: ITIL certification or 1 year of service desk experience required.
- Other info: Full, clean UK driving license needed for site visits.
The predicted salary is between 28000 - 42000 £ per year.
A successful automotive logistics company is seeking a 1st/2nd Line Service Desk Engineer in East Lindsey. The ideal candidate must be ITIL certified or have at least 1 year of service desk experience. The role involves providing technical support and resolving issues efficiently. Candidates need a full, clean UK driving license for site visits. This position offers a salary of up to £35,000 per annum, primarily office-based with some onsite support across multiple locations.
ITIL Service Desk Engineer (1st/2nd Line) - Grimsby Office employer: Logix Resourcing
Contact Detail:
Logix Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Desk Engineer (1st/2nd Line) - Grimsby Office
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive logistics sector or ITIL community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical skills and be ready to demonstrate how you've resolved issues in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your ITIL knowledge! Make sure you can talk about how ITIL principles apply to service desk operations. This will set you apart from other candidates and show you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ITIL Service Desk Engineer (1st/2nd Line) - Grimsby Office
Some tips for your application 🫡
Show Off Your ITIL Knowledge: If you've got that ITIL certification, flaunt it! Make sure to highlight your understanding of ITIL principles in your application. If you don’t have the certification but have relevant experience, share specific examples of how you've applied ITIL practices in your previous roles.
Tailor Your CV: We want to see how your skills match up with what we're looking for. Customise your CV to reflect the key responsibilities and requirements from the job description. Use keywords from the listing to make it clear you're a great fit!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experience and skills. A well-structured application makes it easier for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Logix Resourcing
✨Know Your ITIL Inside Out
Since the role requires ITIL certification, make sure you brush up on the key principles and processes. Be ready to discuss how you've applied ITIL practices in your previous roles, as this will show your understanding and practical experience.
✨Showcase Your Service Desk Experience
Prepare specific examples from your past service desk roles where you successfully resolved issues. Highlight your problem-solving skills and how you managed customer expectations, as this is crucial for the position.
✨Familiarise Yourself with the Company
Research the automotive logistics company and understand their services and challenges. This will help you tailor your answers and demonstrate your genuine interest in the role and the organisation.
✨Prepare for Technical Questions
Expect technical questions related to common service desk scenarios. Brush up on troubleshooting techniques and be ready to explain your thought process when resolving issues, as this will showcase your technical acumen.
