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- Tasks: Support complex cloud environments, tackle escalations, and manage client projects.
- Company: Join a dynamic team focused on innovative cloud solutions.
- Benefits: Competitive salary up to £50,000 and opportunities for career progression.
- Why this job: Perfect for tech enthusiasts eager to learn and grow in a supportive environment.
- Qualifications: Experience with Azure, M365, and strong communication skills required.
- Other info: Must reside within an hour of Gatwick/Crawley and hold a UK Driving Licence.
The predicted salary is between 30000 - 70000 £ per year.
Salary/Rate: Up to £50,000 per annum
2nd/3rd Line Managed Service Consultant (Azure, M365, Meraki)
We are hiring for an experienced 2nd/3rd Line Managed Service Consultant with a background of supporting a variety of complex and at times, challenging environments which are predominantly focused on cloud environments built with Azure and M365 estate. Any Cisco Meraki experience would be considered advantageous.
Candidates wishing to apply for this position will need to have the right attitude, be driven and ambitious, and at the same time be supportive and naturally inquisitive.
The successful candidate will be responsible for tackling 1st/2nd line escalations and working closely with 3rd line engineers to resolve where required. You will have the desire to learn, progress, and be responsible for the deployment, configuration, and management of projects, managing clients, and progressing into the pre-sales space. Technologies will include Azure Virtual Desktops, Microsoft Intune, Sophos, DUO, Mimecast, and the M365 suite.
Candidates wishing to apply for this position will have good solid communication skills (both written and spoken), reside within a 1 hour commute of Gatwick/Crawley, and have a full UK Driving Licence.
Location: Gatwick/Crawley
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2nd/3rd Line Managed Service Consultant (Azure, M365, Meraki) employer: Logix Resourcing
Contact Detail:
Logix Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd/3rd Line Managed Service Consultant (Azure, M365, Meraki)
✨Tip Number 1
Make sure to highlight your experience with Azure and M365 in your conversations. Be prepared to discuss specific projects where you've successfully managed or supported these technologies.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled complex issues in previous roles. This will demonstrate your ability to handle 1st/2nd line escalations effectively.
✨Tip Number 3
Familiarize yourself with Cisco Meraki, even if you don't have direct experience. Being able to discuss its features and benefits can set you apart from other candidates.
✨Tip Number 4
Emphasize your desire to learn and grow within the role. Discuss any relevant certifications or training you've pursued, especially related to cloud technologies and managed services.
We think you need these skills to ace 2nd/3rd Line Managed Service Consultant (Azure, M365, Meraki)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with Azure, M365, and any Cisco Meraki projects. Use specific examples that showcase your ability to handle complex environments and 1st/2nd line escalations.
Showcase Your Soft Skills: Since the job requires good communication skills and a supportive attitude, include examples in your application that demonstrate your interpersonal skills and your ability to work collaboratively with teams.
Express Your Ambition: Clearly convey your desire to learn and progress within the role. Mention any relevant certifications or training you are pursuing or plan to pursue that align with the technologies mentioned in the job description.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Logix Resourcing
✨Show Your Technical Expertise
Be prepared to discuss your experience with Azure, M365, and Cisco Meraki. Highlight specific projects where you've successfully deployed or managed these technologies, as this will demonstrate your capability to handle the role's requirements.
✨Demonstrate Problem-Solving Skills
Since the role involves tackling 1st/2nd line escalations, be ready to share examples of how you've resolved complex issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Your Communication Skills
Good communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to interact with clients who are not as tech-savvy. This will show that you can bridge the gap between technical and non-technical stakeholders.
✨Express Your Desire to Learn and Progress
The job description mentions a desire to learn and progress. Share your career goals and how this position aligns with them. Discuss any relevant certifications or training you plan to pursue to enhance your skills further.
