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- Tasks: Build relationships and deliver top-notch service to clients in freight forwarding.
- Company: Join a dynamic team in a growing logistics company.
- Benefits: Competitive salary, supportive environment, and opportunities for career growth.
- Why this job: Make a real impact by helping clients with their logistics needs.
- Qualifications: Experience in freight forwarding or logistics and strong communication skills.
- Other info: Fast-paced role with a focus on customer satisfaction and teamwork.
The predicted salary is between 30000 - 34000 £ per year.
Location: Redditch
Salary: £30,000 – £34,000 (dependent on experience)
About the Role: We are seeking a proactive and customer-focused Internal Sales Executive to join our growing team. This is a fantastic opportunity for someone with a background in freight forwarding or logistics who enjoys building relationships and delivering excellent service.
Key Responsibilities:
- Act as the first point of contact for new and existing clients, providing a professional and responsive service
- Prepare and provide accurate quotations for existing customers via email and telephone
- Manage and develop key customer accounts, ensuring high levels of satisfaction and retention
- Proactively engage with existing clients to encourage repeat business and re-bookings
- Deliver exceptional customer service, handling queries and resolving issues efficiently
- Work closely with Business Development Managers (BDMs) and internal stakeholders
- Maintain strong knowledge of international freight operations, including both import and export processes
- Liaise with operational teams to ensure smooth service delivery and accurate pricing
Requirements:
- Previous experience within freight forwarding or logistics (air, sea, or road)
- Strong understanding of international imports and exports
- Excellent communication and relationship-building skills
- Confident handling quotations and customer enquiries
- Organised, detail-oriented, and able to manage multiple accounts
- Operational background within freight/logistics is highly desirable
Key Account Executive in Redditch employer: Logix Recruitment Limited
Contact Detail:
Logix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Executive in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding and logistics sectors. Attend industry events or join relevant online groups to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Internal Sales Executive. Highlight your customer service skills and any successful account management stories that demonstrate your value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Key Account Executive in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Executive role. Highlight your experience in freight forwarding or logistics, and showcase any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your background aligns with our needs. We love seeing genuine enthusiasm for the role, so let your personality come through!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Logix Recruitment Limited
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of international freight operations, including import and export processes. Being able to discuss these topics confidently will show the interviewers that you’re not just a good communicator but also someone who understands the industry.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Think about specific situations where you turned a one-time customer into a repeat client. This will demonstrate your proactive approach and customer-focused mindset.
✨Practice Handling Quotations
Since the role involves preparing accurate quotations, it’s a good idea to practice discussing pricing strategies and how you would handle customer enquiries. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Be Organised and Detail-Oriented
During the interview, highlight your organisational skills and ability to manage multiple accounts. Share examples of how you’ve kept track of various client needs and ensured high levels of satisfaction. This will reassure them that you can handle the demands of the role.