Logitech is seeking a strategic Business Capability Owner to define and drive the Consumer CX capability with a multi-year blueprint. You will align technology with business goals, ensuring scalable, resilient CX platforms that facilitate global customer interactions.
Leading a cross-functional team, you will shape the roadmap for self-service, agent tools, and omnichannel support, championing AI and data governance to enhance customer experiences at scale.
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CX Technology & Platform Strategy Lead employer: Logitech
Logitech is an exceptional employer that champions a culture of inclusivity and collaboration, making it an ideal place for individuals seeking meaningful work in the tech industry. With a flexible hybrid work model and a commitment to employee wellbeing, Logitech offers comprehensive benefits that support physical, financial, and emotional health. The opportunity for professional growth is abundant, as employees are encouraged to innovate and contribute to global marketing strategies that resonate across diverse markets.
