Logitech is seeking a Business Capability Owner for our Consumer CX capability. You will drive the strategic evolution of our CX technology, shaping the roadmap for self-service, agent tools, and omnichannel support across global operations.
You will align CX tech initiatives with business strategy, champion AI and analytics, ensure data governance, and partner closely with the Technology Lead to deliver scalable, secure solutions.
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CX Platform Strategy Lead (Hybrid) in City of London employer: Logitech
Logitech is an exceptional employer that champions a culture of inclusivity and collaboration, making it an ideal place for individuals seeking meaningful work in the tech industry. With a flexible hybrid work model and a commitment to employee wellbeing, Logitech offers comprehensive benefits that support physical, financial, and emotional health. The opportunity for professional growth is abundant, as employees are encouraged to innovate and contribute to global marketing strategies that resonate across diverse markets.