At a Glance
- Tasks: Manage 270+ customer accounts and build strong relationships to drive business growth.
- Company: Join Logistics UK, a leading trade association in the logistics sector.
- Benefits: Competitive salary, flexible working, health plans, and generous leave policies.
- Other info: Collaborative team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a vital industry while developing your career.
- Qualifications: Experience in account management or customer service with excellent communication skills.
The predicted salary is between 28500 - 28500 £ per year.
Are you a confident communicator who enjoys building relationships, delivering excellent customer service, and identifying opportunities to help businesses succeed?
If so, we would love to hear from you.
Logistics UK is looking for a motivated Junior Account Manager to join our growing commercial team.
This is an exciting opportunity to work with an established portfolio of members and customers, helping them get the most from our products and services while driving business growth.
As a Junior Account Manager, you will be responsible for managing a portfolio of over 270 customer accounts, building strong relationships and ensuring members continue to receive exceptional support from Logistics UK.
You will conduct regular account reviews, manage renewals, identify opportunities to upsell and cross-sell additional services, and support the recruitment of new members.
Working closely with colleagues across the business, you'll play a key role in helping customers navigate the challenges of the logistics sector while promoting Logistics UK's wide range of services.
Why Join Logistics UK?
At Logistics UK, you will be part of a collaborative and supportive team that plays a vital role in supporting businesses across the logistics industry.
You will have the opportunity to develop your career, build valuable commercial experience, and make a real impact in an organisation that represents one of the UK's most important sectors.
This is a fantastic opportunity for someone looking to develop a career in account management, sales, or business development within the UK's leading logistics trade association.
Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.
An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere.
With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.
Key Responsibilities
- Manage and develop a portfolio of 270+ member accounts.
- Conduct regular account review and renewal conversations with customers.
- Identify opportunities to upsell and cross-sell Logistics UK products and services.
- Recruit new members and maximise engagement across our service offering.
- Maintain and manage a healthy sales pipeline through our CRM system.
- Generate and pass qualified sales leads to field-based colleagues.
- Support debt management activities to ensure continuity of customer services.
- Ensure all customer interactions are accurately recorded and maintained.
- Complete post sale administration and customer follow-up activities.
- Achieve daily account review and customer contact targets.
- Act as an ambassador for Logistics UK and our industry-leading services.
- Attend training sessions, team meetings, industry events, and conferences as required.
- Customer focused with excellent communication skills.
- Comfortable building relationships over Teams, phone and via email.
- Organised, proactive, and able to manage multiple priorities.
- Confident identifying commercial opportunities and helping customers find the right solutions.
- Driven by targets and motivated by delivering results.
- Experienced in account management, sales, customer service, or a similar customer-facing role.
- Competent using CRM systems and Microsoft Office applications.
We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.
- Basic salary of up to £28,500 per annum + OTE
- 25 days of annual leave plus bank holidays
- Christmas Working Arrangement for extra days off during the festive period
- Health Cash Plan for all employees and Private Medical Insurance for managers
- Employee Assistance Programme and Mental Health First Aiders
- Enhanced Family Leave policy
- Flexible and remote working arrangements
- Two paid days off per year for charity or volunteering work
- Various learning and development opportunities
- Range of pension schemes
- Award scheme to recognise outstanding employees
- Life Assurance Scheme for peace of mind
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Junior Account Manager in Royal Tunbridge Wells employer: Logistics
Logistics UK is an exceptional employer that prioritises employee well-being and professional growth in a collaborative environment. Located in Tunbridge Wells, our team enjoys a supportive culture with flexible working arrangements, comprehensive benefits including a health cash plan and enhanced family leave, and numerous opportunities for skill development. Join us to make a meaningful impact in the logistics industry while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager in Royal Tunbridge Wells
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Junior Account Manager at Logistics, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Logistics. Tailor your message to explain why you’re drawn to them and how you can contribute as a Junior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Junior Account Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Logistics:When writing your cover letter, make sure to tailor your message specifically for Logistics. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Logistics
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Logistics that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Logistics that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Logistics’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
