Website Merchandise & Content Assistant
Website Merchandise & Content Assistant

Website Merchandise & Content Assistant

Royal Tunbridge Wells Full-Time 28800 - 43200 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Support website operations, manage stock, and enhance customer experience.
  • Company: Join Logistics UK, a leading business group in the logistics industry.
  • Benefits: Enjoy flexible working, 25 days leave, health plans, and learning opportunities.
  • Why this job: Make a real impact in e-commerce while developing your skills in a dynamic team.
  • Qualifications: Strong numeracy, excellent communication, and a customer-first mindset required.
  • Other info: Opportunity for charity work and recognition through an award scheme.

The predicted salary is between 28800 - 43200 £ per year.

We’re looking for a Website Merchandise & Content Assistant to support the smooth running of our Shop Website. You will play a crucial role in stock management, website administration, and commercial reporting, helping to maximise sales and enhance the customer journey.

Why Join Logistics UK?

This is an exciting opportunity to be part of a growing e-commerce team where your ideas and contributions will make a real impact. If you’re looking for a role where you can develop your skills in online merchandising, website management, and commercial operations, we’d love to hear from you!

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC., * Enhancing the Customer Experience: Ensure product listings are accurate, engaging, and optimised with clear descriptions, high-quality images, and videos.

  • Supporting Sales Growth: Assist the Website Commercial Development Executive in driving revenue through effective website management.

  • Managing Stock & Orders: Work alongside the Merchandise Buyer to maintain stock levels, update IT systems, and ensure seamless order processing.

  • Liaising with Suppliers & Partners: Collaborate with suppliers and fulfilment partners to maintain smooth operations and accurate product information.

  • Website Administration: Work with IT teams and platform providers to resolve issues quickly and optimise website performance.

  • Keeping Things Organised: Maintain the Shop Trading Calendar and assist with back-to-back ordering processes.

Are you passionate about e-commerce, digital content, and delivering an exceptional customer experience? Do you have a keen eye for detail and a proactive approach to problem-solving? If so, we have the perfect opportunity for you!, * Strong numeracy & computer skills – comfortable working with stock systems and commercial reporting.

  • Excellent written communication – strong literacy, and attention to detail to create high-quality product content.

  • Confident communicator – professional telephone manner and the ability to liaise with multiple stakeholders.

  • Highly organised & self-motivated – able to manage time effectively and prioritise tasks in a fast-paced environment.

  • Customer-first mindset – passionate about delivering a seamless online shopping experience.

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.

  • 25 days of annual leave plus bank holidays

  • Christmas Working Arrangement for extra days off during the festive period

  • Health Cash Plan for all employees and Private Medical Insurance for managers

  • Employee Assistance Programme and Mental Health First Aiders

  • Enhanced Family Leave policy

  • Flexible and remote working arrangements

  • Two paid days off per year for charity or volunteering work

  • Various learning and development opportunities

  • Range of pension schemes

  • Award scheme to recognise outstanding employees

  • Life Assurance Scheme for peace of mind

Website Merchandise & Content Assistant employer: Logistics UK

Logistics UK is an exceptional employer that values its employees and fosters a dynamic work culture within the growing e-commerce sector. With a commitment to employee development, flexible working arrangements, and a comprehensive benefits package including generous leave policies and health plans, we ensure that our team members thrive both personally and professionally. Join us to make a meaningful impact in the logistics industry while enjoying a supportive environment that prioritizes your well-being and career growth.
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Contact Detail:

Logistics UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Website Merchandise & Content Assistant

✨Tip Number 1

Familiarize yourself with e-commerce platforms and stock management systems. Understanding how these tools work will give you a significant advantage when discussing your experience and ideas during the interview.

✨Tip Number 2

Showcase your ability to enhance customer experiences by preparing examples of how you've optimized product listings or improved online shopping journeys in previous roles. This will demonstrate your proactive approach and customer-first mindset.

✨Tip Number 3

Network with professionals in the logistics and e-commerce sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can reference in your conversations with us.

✨Tip Number 4

Prepare to discuss your organizational skills and time management strategies. Given the fast-paced environment described in the job listing, being able to articulate how you prioritize tasks will be crucial.

We think you need these skills to ace Website Merchandise & Content Assistant

Stock Management
Website Administration
Commercial Reporting
Numeracy Skills
Computer Proficiency
Attention to Detail
Written Communication
Customer Experience Focus
Organizational Skills
Time Management
Problem-Solving Skills
Stakeholder Communication
E-commerce Knowledge
Proactive Approach

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Website Merchandise & Content Assistant position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in e-commerce, website management, or content creation. Use specific examples that demonstrate your ability to enhance customer experiences and manage stock effectively.

Showcase Your Skills: Make sure to highlight your strong numeracy and computer skills, as well as your excellent written communication abilities. Provide examples of how you've used these skills in past roles to create high-quality product content or manage commercial reporting.

Personalize Your Application: Address your application to the hiring team at Logistics UK and express your enthusiasm for the role. Mention why you are passionate about e-commerce and how you can contribute to their growing team.

How to prepare for a job interview at Logistics UK

✨Show Your E-Commerce Passion

Make sure to express your enthusiasm for e-commerce and digital content during the interview. Share any relevant experiences or projects that demonstrate your passion and understanding of online merchandising.

✨Highlight Your Attention to Detail

Since the role requires creating high-quality product content, be prepared to discuss how you ensure accuracy and engagement in your work. Provide examples of how you've maintained high standards in previous roles.

✨Demonstrate Strong Communication Skills

As you'll be liaising with suppliers and partners, it's crucial to showcase your communication abilities. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle professional interactions.

✨Prepare for Stock Management Questions

Given the importance of stock management in this role, familiarize yourself with common stock systems and commercial reporting practices. Be ready to discuss your experience with these tools and how you can contribute to maintaining optimal stock levels.

Website Merchandise & Content Assistant
Logistics UK
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  • Website Merchandise & Content Assistant

    Royal Tunbridge Wells
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-31

  • L

    Logistics UK

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