Security Support Officer

Security Support Officer

Full-Time No home office possible
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At a Glance

  • Tasks: Support multiple busy sites with security and customer service duties.
  • Company: Logistics Security is a leading agency in the security industry, providing nationwide solutions.
  • Benefits: Enjoy paid holidays, ongoing training, a pension plan, and full uniform supplied.
  • Why this job: Join a dynamic team, gain valuable experience, and make a real impact in security.
  • Qualifications: SIA Licence required, along with a driving licence and good customer service skills.
  • Other info: Flexible shifts, travel expenses covered, and opportunities for progression.

Security Officers Wanted Across Shropshire! Logistics People are recruiting SIA Licenced Security Officers on behalf of Logistics Security to join our team.

Location: WR9, TF2, TF9 and SY5

Shift Pattern: Shifts may vary but are primarily 12 hours 06:00 - 18:00, 07:00 - 19:00, 18:00 - 06:00 and 19:00 - 07:00

Pay Rate: £12.71 - £14.71 P/hr (depending on site)

About Logistics Security: As a leading agency in the security industry, Logistics Security specialises in sourcing and deploying security personnel and solutions nationwide. Working with over 200 extensively trained Security Personnel during peak periods, we focus on developing and implementing comprehensive security supply chain strategies. Our operations involve delivering security resolutions to major Logistics providers across an extensive depot network, spread over 50 sites in the UK, ensuring their operation is running smoothly 24/7.

A fantastic opportunity has arisen for a Security Support Officer to join our team, working within our Warehouse and Distribution depots, supporting our existing clients. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

Brief overview of the role:

  • Supporting multiple busy sites that all operate 365 days a year.
  • You will need to be computer literate with a good telephone manner and a positive customer service approach.
  • Supporting with the cover of absences primarily across 4 sites, post Codes WR9, TF2, TF9 and SY5.
  • Due to the site locations, you will need to have a full driving license and your own vehicle; travel expenses will be paid back and are processed monthly.
  • 42 hour week (this will normally consist of 3-4 x 12 hour shifts worked across a 7 day week including weekends; shifts will vary and will include days and nights, therefore a degree of flexibility will be required.)
  • Premiums are paid for Bank Holiday working.
  • Overtime will be available.
  • 5.6 weeks Paid Holiday.
  • Options of Weekly or Monthly pay.
  • SIA License Renewal and Top Courses will be covered following successful completion of a 6-month probationary period.

The role will include supporting with cover across multiple sites, training will be given, and duties will include:

  • Supporting with site visits.
  • Access and Egress Control.
  • Reception Duties - Signing in Visitors/Contractors and answering the phone.
  • Monitoring CCTV.
  • Accepting Deliveries.
  • Weighbridge Operation.
  • Key Control.
  • Pool Car Bookings.
  • Completion of relevant company and client paperwork.

Our Ideal Candidate:

  • Previous experience in the security industry (1 year).
  • Good level of verbal and written English.
  • PC Literate, able to use Office365 to complete Excel documents and respond to emails.
  • SIA Licence (SG/DS) required.
  • UK Driving licence and access to own vehicle required.
  • First aid certification preferred.
  • Be flexible and able to work a mixture of shifts, some at short notice.
  • Be physically fit and patrol effectively by foot.
  • Deliver excellent customer service.
  • Maintain a high standard of personal presentation.
  • High standards of both punctuality and attendance to ensure team effectiveness and availability.

Benefits as a Security Support Officer:

  • Full uniform supplied.
  • Paid holidays.
  • Pension plan.
  • On-going training.
  • Progression opportunities.

DON’T BE SHY!! APPLY – SUBMIT YOUR APPLICATION TODAY. If you are deemed a successful candidate, a member of our team will contact you to arrange an interview.

Click to Apply OR Email us your CV.

Security Support Officer employer: Logistics People

Logistics Security is an exceptional employer, offering a dynamic work environment across Shropshire with competitive pay rates ranging from £12.71 to £14.71 per hour. Our commitment to employee growth is evident through ongoing training and support for SIA licence renewal, alongside a robust benefits package that includes paid holidays and a pension plan. Join us to be part of a dedicated team that values high standards of customer service and provides opportunities for career progression in the thriving security industry.
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Contact Detail:

Logistics People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Support Officer

✨Tip Number 1

Familiarise yourself with the specific locations mentioned in the job description. Knowing the areas around WR9, TF2, TF9, and SY5 will not only help you navigate but also show your commitment to the role during any discussions.

✨Tip Number 2

Highlight your customer service skills in conversations or interviews. Since delivering excellent customer service is a key part of the role, be prepared to share examples of how you've successfully handled customer interactions in the past.

✨Tip Number 3

Be ready to discuss your flexibility regarding shift patterns. The role requires working various shifts, including nights and weekends, so demonstrating your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

If you have any relevant certifications, such as first aid, make sure to mention them. This can set you apart from other candidates and shows that you are proactive about your professional development.

We think you need these skills to ace Security Support Officer

SIA Licence (SG/DS)
Customer Service Skills
Verbal and Written Communication
PC Literacy
Office365 Proficiency
First Aid Certification (preferred)
Flexibility in Shift Patterns
Physical Fitness
Attention to Detail
Time Management
Teamwork
Problem-Solving Skills
Driving Licence
High Standards of Personal Presentation
Punctuality and Attendance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the security industry, particularly any roles that involved customer service or site management. Emphasise your SIA licence and any first aid certifications.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and customer service. Mention your flexibility with shifts and your ability to work across multiple sites, as this is crucial for the role.

Highlight Key Skills: In your application, emphasise your computer literacy, especially with Office365, and your ability to communicate effectively both verbally and in writing. These skills are essential for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Logistics People

✨Know Your Role

Familiarise yourself with the specific duties of a Security Support Officer. Understand the importance of customer service and how it applies to security roles, especially in a logistics environment.

✨Demonstrate Flexibility

Be prepared to discuss your availability for various shifts, including weekends and nights. Highlight any previous experience where you had to adapt to changing schedules or locations.

✨Showcase Your Skills

Emphasise your computer literacy and ability to use Office365. Be ready to provide examples of how you've used these skills in past roles, particularly in managing documentation or communication.

✨Highlight Your Experience

If you have prior experience in the security industry, make sure to mention it. Discuss specific situations where you provided excellent customer service or handled challenging scenarios effectively.

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