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- Tasks: Manage front desk operations, greet drivers, and coordinate logistics tasks.
- Company: Join Logistics People, a leading name in the HGV industry with top-notch vehicles.
- Benefits: Enjoy a 4 on 4 off schedule, competitive pay, and a dynamic work environment.
- Why this job: Be part of a supportive team, enhance your skills, and contribute to safety culture.
- Qualifications: Must be organised, calm under pressure, and proficient in Outlook and Excel.
- Other info: Work at our Wakefield depot with a focus on health and safety compliance.
Logistics People are looking for a Front Desk Clerk based at our Eddie Stobart Wakefield depot. Our customer is one of the biggest names within the HGV industry, with the latest vehicles on the market, which means you get the best HGV experience and a top-range vehicle to work with.
Location: Wakefield, WF2 0XE
Working Hours: 4 On 4 Off, 18:00 start time (10 hours with a half-hour unpaid break)
Pay rate: [Please specify the pay rate]
Main Responsibilities & Objectives:
- Drive, support, and organize the front desk operation, meet and greet all drivers, collect information, and coordinate with the allocator to complete tasks promptly.
- Maintain a proactive approach to ensure all operational factors regarding front desk operations are under control, with actions in place if needed.
- Liaise with operational and senior management to ensure smooth operations and address concerns.
- Participate actively as a team member and suggest solutions to problems as they arise.
- Book all drivers onto Transporean.
- Record driver details, references, registration, and trailer numbers on paperwork and booking logs before drivers proceed to designated bays or docks.
- Complete goods in and out paperwork for the allocator with all necessary information.
- Note reference numbers and preload sheets for collections.
- Add all information to the booking log and communicate details to the allocator for bay assignment.
- Relay information from the allocator to drivers, including bay/dock assignments and trailer numbers.
- Ensure visitors sign in and wear mandatory PPE.
- Assess drivers' PPE compliance; address and escalate non-compliance.
- Lead the site's health and safety culture effectively.
Skills & Knowledge:
- Calmness under pressure
- Proficiency in Outlook and Excel
- Organized with keen attention to detail
Benefits of working for Logistics People:
Front Desk Clerk employer: Logistics People
Contact Detail:
Logistics People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Clerk
✨Tip Number 1
Familiarise yourself with the logistics industry, especially HGV operations. Understanding the terminology and processes will help you communicate effectively with drivers and management, showcasing your commitment to the role.
✨Tip Number 2
Practice your organisational skills by simulating front desk scenarios. Role-playing how to manage driver check-ins and paperwork can prepare you for the fast-paced environment you'll encounter at the depot.
✨Tip Number 3
Highlight your calmness under pressure during any informal discussions or interviews. Share examples of past experiences where you successfully managed stressful situations, as this is crucial for a Front Desk Clerk.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Front Desk Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Front Desk Clerk. Emphasise your organisational skills, attention to detail, and any previous customer service roles.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to handle pressure, your proficiency in Outlook and Excel, and how you can contribute to maintaining a proactive front desk operation.
Showcase Relevant Experience: In your application, include examples of past experiences where you successfully managed front desk operations or similar tasks. Highlight any instances where you improved processes or contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Logistics People
✨Show Your Organisational Skills
As a Front Desk Clerk, you'll need to demonstrate your ability to stay organised. Bring examples of how you've managed multiple tasks or handled busy situations in the past. This will show that you can keep the front desk operations running smoothly.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've successfully liaised with different teams or individuals. Use specific examples to illustrate your ability to relay information clearly and efficiently.
✨Demonstrate Calmness Under Pressure
The job can be hectic, so it's important to convey your ability to remain calm under pressure. Share a story where you faced a challenging situation and how you managed to resolve it without losing your composure.
✨Familiarise Yourself with Health and Safety Protocols
Since you'll be leading the site's health and safety culture, it's beneficial to know about relevant protocols. Research common health and safety practices in logistics and be ready to discuss how you would ensure compliance among drivers and visitors.
