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For Companies At a Glance
- Tasks: Join our team as an Inside Sales Executive, supporting sales and ensuring customer satisfaction.
- Company: We are a dynamic freight forwarding company focused on delivering exceptional service.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive team environment.
- Why this job: Be part of a collaborative culture where your contributions directly impact customer experiences.
- Qualifications: Previous experience in logistics is a plus; strong communication and attention to detail are essential.
- Other info: Opportunity for growth within the business and involvement in client meetings.
The predicted salary is between 28800 - 43200 £ per year.
About the Role We are seeking a proactive and detail-oriented Inside Sales Executive to join our freight forwarding team. This role is pivotal in supporting our sales function, maintaining competitive rate structures, and ensuring a seamless customer experience from onboarding through to ongoing support. Key Responsibilities • Rate Management: Source, compile, and update freight rates across all trade lanes; ensure external sales and customer service teams have accurate, up-to-date pricing. • Sales Support: Assist the external sales team by preparing quotations, proposals, and service information for prospective and existing clients. • Client Onboarding: Coordinate the onboarding process for new customers, ensuring smooth integration and communication. • Customer Engagement: Provide timely responses to rate enquiries, service updates, and general customer queries. • Meetings & Visits: Attend occasional client meetings (in-person or virtual) alongside external sales representatives when required. • Collaboration: Work closely with operations, customer service, and external sales teams to maintain service excellence and achieve commercial targets. Skills & Experience • Previous experience in freight forwarding, logistics, or a related transport industry (desirable) • basic knowledge of international shipping, customs procedures, and freight rates. (desirable) • Excellent communication skills, both written and verbal. • High level of accuracy and attention to detail when managing rates and quotes. • Ability to build positive working relationships with colleagues and customers. • Proficient in MS Office; experience with freight management systems is advantageous. What We Offer • Competitive salary package. • Opportunities for training and professional development. • Supportive team environment with scope to grow within the business
Inside Sales employer: Logistically Recruitment
Contact Detail:
Logistically Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales
✨Tip Number 1
Familiarise yourself with the freight forwarding industry. Understanding key terms and processes, such as rate management and client onboarding, will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role and company culture.
✨Tip Number 3
Prepare to discuss your experience with customer engagement and sales support. Think of specific examples where you've successfully managed client relationships or assisted a sales team, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Showcase your proficiency in MS Office and any freight management systems you’ve used. Being able to highlight your technical skills will set you apart, especially since accuracy and attention to detail are vital in this position.
We think you need these skills to ace Inside Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding or logistics. Emphasise your communication skills and attention to detail, as these are crucial for the Inside Sales role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific experiences that demonstrate your ability to support sales functions and manage customer relationships effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any experience with freight management systems. This will show that you have the technical skills needed for the role.
Showcase Your Teamwork Abilities: Since collaboration is key in this role, include examples of how you've successfully worked with teams in the past. This could be in previous jobs or during training sessions.
How to prepare for a job interview at Logistically Recruitment
✨Know Your Freight Basics
Brush up on your knowledge of international shipping, customs procedures, and freight rates. Being able to discuss these topics confidently will show that you understand the industry and can contribute effectively from day one.
✨Demonstrate Attention to Detail
Since the role requires a high level of accuracy in managing rates and quotes, be prepared to provide examples from your past experiences where your attention to detail made a difference. This could be in previous jobs or even during your studies.
✨Showcase Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to prepare for common interview questions by rehearsing your answers with a friend or in front of a mirror.
✨Prepare for Client Engagement Scenarios
Think about how you would handle various customer queries or rate enquiries. Be ready to role-play potential scenarios during the interview to demonstrate your problem-solving skills and ability to engage positively with clients.
