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- Tasks: Provide 24/7 technical support for automated material handling systems and troubleshoot issues.
- Company: Join a dynamic team in a tech-driven environment with a focus on innovation.
- Benefits: Enjoy shift work for a great work-life balance, performance bonuses, and private medical insurance.
- Other info: Become part of an employee-owned trust with excellent growth opportunities.
- Why this job: Kickstart your tech career while making a real impact in a high-demand industry.
- Qualifications: Eager to learn, strong problem-solving skills, and good communication abilities.
The predicted salary is between 30000 - 42000 £ per year.
Are you a tech enthusiast looking to start your career in systems support? We are currently recruiting for a Systems Support Engineer in-house, where you will be called a Hotline Engineer!
What will you be doing?
- Provide 24/7 technical assistance and resolve issues related to Warehouse Management and Material Flow Systems.
- Assist customers in troubleshooting and logging issues into the support ticketing system.
- Collaborate with the support team to write and update technical knowledge base articles.
- Help manage escalations and support customer service through the account management team.
What is in it for you?
- Shift work – providing a good work-life balance.
- Become a member of an Employee-owned trust.
- Performance bonus.
- Cycle to work scheme.
- Option to buy additional leave.
- Private medical insurance.
What are we looking for?
- Eager to develop technical skills in a high-demand industry.
- Comfortable working in a shift-based environment, including weekends and nights.
- Strong problem-solving abilities and attention to detail.
- Good verbal and written communication skills.
- Desirable: Knowledge of RDBMS and SQL (Oracle / Postgres).
Make your application today! We will be in touch for a chat.
Systems Support Engineer employer: Logistex
Contact Detail:
Logistex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your interview skills! Mock interviews can help you feel more confident when discussing your technical knowledge and problem-solving abilities. Get a friend to quiz you or use online resources to prep.
✨Tip Number 3
Show off your passion for tech! When chatting with potential employers, share your enthusiasm for systems support and any relevant projects you've worked on. It’s all about demonstrating that you’re eager to learn and grow.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your interest in the role right from the start.
We think you need these skills to ace Systems Support Engineer
Some tips for your application 🫡
Show Your Passion for Tech: Let us know why you're excited about technology and systems support! Share any relevant experiences or projects that highlight your enthusiasm and eagerness to learn. This will help us see your potential as a future Hotline Engineer.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Systems Support Engineer role. Highlight your problem-solving skills and any experience with Warehouse Management or Material Flow Systems. We love seeing how you fit into our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate good communication skills, so show us what you've got!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Logistex
✨Know Your Tech Basics
Brush up on your knowledge of Warehouse Management and Material Flow Systems. Be ready to discuss any relevant experience or projects you've worked on, even if they were just personal projects. Showing enthusiasm for technology will definitely impress the interviewers!
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think of specific scenarios where you identified a problem, came up with a solution, and implemented it successfully. This will demonstrate your strong problem-solving abilities, which are crucial for a Systems Support Engineer.
✨Communicate Clearly
Since you'll be assisting customers and logging issues, good verbal and written communication skills are key. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges you might face, or how success is measured in the role. This shows that you're genuinely interested in the position and eager to contribute.