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- Tasks: Provide 24/7 technical support for automated material handling systems.
- Company: Join Logistex, a leader in industrial machinery manufacturing.
- Benefits: Enjoy shift work flexibility, performance bonuses, and private medical insurance.
- Why this job: Kickstart your career in a high-demand industry with real impact.
- Qualifications: Eager to learn, strong problem-solving skills, and good communication.
- Other info: Be part of an employee-owned trust with great growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for a Systems Support Engineer (hotline engineer) to provide 24/7 technical assistance for automated material handling systems in production environments.
Benefits:
- Shift work – work life balance
- Member of an employee‑owned trust
- Performance bonus
- Cycle to work scheme
- Option to buy additional leave
- Private medical insurance
Responsibilities:
- Provide 24/7 technical assistance and resolve issues related to Warehouse Management and Material Flow Systems.
- Assist customers in troubleshooting and logging issues into the support ticketing system.
- Collaborate with the support team to write and update technical knowledge base articles.
- Help manage escalations and support customer service through the account management team.
Qualifications:
- Eager to develop technical skills in a high‑demand industry.
- Comfortable working in a shift‑based environment, including weekends and nights.
- Strong problem‑solving abilities and attention to detail.
- Good verbal and written communication skills.
- Desirable: Knowledge of RDBMS and SQL (Oracle / Postgres).
Make your application today! We will be in touch for a chat.
Seniority Level: Entry level | Employment type: Full time | Industries: Industrial Machinery Manufacturing
Systems Support Engineer in England employer: Logistex
Contact Detail:
Logistex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Logistex on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which doubles your chances of landing that interview.
✨Tip Number 2
Prepare for the technical side! Brush up on your knowledge of Warehouse Management and Material Flow Systems. We want to show that we’re not just eager but also ready to tackle the challenges head-on.
✨Tip Number 3
Practice makes perfect! Get comfortable with common troubleshooting scenarios related to automated systems. Role-playing these situations can help us articulate our problem-solving skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ll be in touch for a chat, so let’s make it happen and get you one step closer to that Systems Support Engineer role!
We think you need these skills to ace Systems Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Support Engineer role. Highlight any relevant experience with technical support, problem-solving skills, and your ability to work in a shift-based environment.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the position and the company. Share why you’re eager to develop your technical skills and how you can contribute to the team at Logistex.
Showcase Your Communication Skills: Since good verbal and written communication skills are key, ensure your application is clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Logistex
✨Know Your Systems
Familiarise yourself with the automated material handling systems and Warehouse Management Systems. Brush up on your knowledge of RDBMS and SQL, as these are desirable skills. Being able to discuss these topics confidently will show your eagerness to develop in this high-demand industry.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them. This will demonstrate your strong problem-solving abilities and attention to detail, which are crucial for a Systems Support Engineer.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good verbal and written communication skills are essential for this role, especially when assisting customers and collaborating with the support team. Consider doing mock interviews to refine your communication style.
✨Understand the Shift Work Culture
Since this role involves shift work, be prepared to discuss your flexibility and comfort with working weekends and nights. Highlight any previous experience in similar environments, as this will reassure the interviewers that you can adapt to their schedule.
