At a Glance
- Tasks: Support technical evaluations and demonstrate AI solutions to potential customers.
- Company: Join a top-rated tech company with a vibrant culture in London.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive environment.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Be part of an innovative team transforming digital infrastructure with AI.
- Qualifications: 5+ years in tech roles and strong communication skills required.
The predicted salary is between 81000 - 99000 £ per year.
About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank.
What You’ll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
The mission of the Specialist Sales Engineer (SSE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the extended LM platform to our prospects in the pre-sales process. The SSE is also looked at as a technical product expert within the AI and APM portions of the platform. Specialist Sales Engineers have the critical function to learn new technologies on the fly, as well as demonstrating those technologies to customers.
- Work as a team with the CSM, AE and SE during the sales process.
- Lead Edwin AI discovery, demos, and proof-of-value engagements, aligning Edwin capabilities to customer business and operational challenges.
- Optimize Edwin evaluations by proactively configuring use cases, workflows, prompts, dashboards, and demonstrations that showcase customer value.
- Deliver ongoing Edwin AI training and enablement for Sales, SEs, and customer-facing teams.
- Serve as the primary technical advisor for Edwin prospects, providing product guidance, best practices, and technical support throughout the evaluation process.
- Document customer meetings, technical requirements, use cases, and evaluation outcomes in Salesforce.
- Translate customer operational challenges into Edwin AI solutions, clearly articulating business value, technical capabilities, and expected outcomes.
- Drive customer success during evaluations by identifying and resolving technical obstacles, ensuring a positive experience through all stages of the sales cycle.
What You’ll Need:
- Bachelor’s Degree in Computer Science or technical degree preferred.
- 5+ years experience in SysAdmin, Site Reliability or Sales Engineering role.
- Able to articulate technology and product positioning to both business and technical users.
- Able to establish and maintain strong relationships throughout the sales cycle.
- Experience in Linux and/or Windows/Network administration and operations including the following technologies desired: Virtualization (VMWare, Hyper-V, Xen Server, etc.), Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc.), LoadBalancers (f5 bigIP, Netscaler, Barracuda, etc.), WMI, PerfMon, JDBC, SNMP, SMTP, JMX, Webservers (IIS, Apache, Tomcat, etc.), Active Directory, Database (SQL, MySQL, Postgress, etc.), Scripting (groovy, powershell, ruby, etc.).
- Experience with support team methodologies/practices desired.
- Experience with correlation engines desired.
- Experience using AI tools to enhance productivity, innovation, or problem-solving.
LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
Sales Engineer - AI employer: logicmonitor
At LogicMonitor, we pride ourselves on being a Great Place To Work®, where our vibrant culture of trust, customer obsession, and agility empowers employees to excel in their careers. Located in the heart of London near Waterloo and Blackfriars, our office fosters collaboration and creativity, offering unique Centers of Energy that enhance productivity and connection. With a strong focus on employee growth and recognition, we provide an environment where every voice is valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer - AI
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Engineer - AI at logicmonitor, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including logicmonitor. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Engineer - AI. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Engineer - AI
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for logicmonitor:When writing your cover letter, make sure to tailor your message specifically for logicmonitor. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at logicmonitor
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show logicmonitor that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show logicmonitor that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with logicmonitor’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.