At a Glance
- Tasks: Deliver engaging technical training and facilitate hands-on labs for diverse audiences.
- Company: Join a leading tech company focused on innovation and customer success.
- Benefits: Competitive salary, travel opportunities, and a chance to shape future tech training.
- Other info: Dynamic role with opportunities for mentorship and professional growth.
- Why this job: Make a real impact by simplifying complex tech concepts for learners.
- Qualifications: 4+ years in technical training and strong IT infrastructure knowledge required.
The predicted salary is between 55000 - 65000 £ per year.
Location: London, England.
Responsibilities:
- Deliver engaging technical training (instructor‑led, virtual, and recorded) for customers, partners, and internal teams.
- Facilitate hands‑on labs, workshops, and scenario‑based learning across foundational to advanced topics.
- Clearly explain observability, monitoring, AIOps, cloud, integrations, and troubleshooting concepts to diverse technical audiences.
- Maintain deep expertise in LogicMonitor platform capabilities, including deployment, configuration, alerting, dashboards, reporting, and integrations.
- Translate product updates and field feedback into high‑quality training content and lab experiences.
- Design and maintain training materials including presentations, guides, labs, videos, and assessments.
- Build scalable, application‑based lab environments that reflect real‑world customer scenarios.
- Manage training operations through LMS platforms (e.g., Skilljar), including session setup and learner management.
- Partner with Product, Engineering, Customer Success, Support, and other teams to ensure training accuracy and readiness.
- Mentor and coach trainers on facilitation skills, technical depth, and learner engagement.
- Measure and improve training effectiveness using feedback, assessments, and performance data.
- Travel (25–50%) for customer training, workshops, and enablement events.
Qualifications:
- Bachelor’s degree in Computer Science, IT, Education, or related field (or equivalent experience).
- 4+ years in technical training, enablement, customer education, or related roles.
- Strong understanding of IT infrastructure, monitoring, observability, and cloud technologies.
- Experience delivering instructor‑led, virtual, and recorded technical training.
- Ability to simplify complex technical concepts for varied audiences.
- Experience facilitating hands‑on labs and technical workshops.
- Strong communication, presentation, and stakeholder management skills.
- Based in or near London, with ability to travel.
Equal Opportunity:
LogicMonitor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr. Technical Trainer in London employer: Logicmonitor
At LogicMonitor, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive training programmes and mentorship opportunities, ensuring that our team members thrive both personally and professionally. With a focus on inclusivity and diversity, we create a supportive environment where every voice is valued, making it an ideal place for those seeking meaningful and rewarding careers in technical training.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Technical Trainer in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, we recommend doing mock interviews with friends or mentors. This will help you articulate your thoughts clearly and boost your confidence when discussing your technical skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a blog where you can share your insights on technical training and related topics. This not only demonstrates your knowledge but also shows potential employers your passion for the field.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sr. Technical Trainer in London
Some tips for your application 🫡
Show Your Passion for Training:When writing your application, let your enthusiasm for technical training shine through! We want to see how you engage with learners and make complex topics accessible. Share examples of your past experiences that highlight your passion.
Tailor Your Content:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs, so don’t hesitate to draw connections between your expertise and the role!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to explaining your technical knowledge and training experience. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Logicmonitor
✨Know Your Stuff
Make sure you have a solid understanding of the LogicMonitor platform and its capabilities. Brush up on key concepts like observability, monitoring, and AIOps. Being able to explain these topics clearly will show that you're not just familiar with the material but can also teach it effectively.
✨Showcase Your Training Skills
Prepare to discuss your previous experience in delivering technical training. Bring examples of how you've engaged diverse audiences and facilitated hands-on labs or workshops. This will demonstrate your ability to connect with learners and make complex topics accessible.
✨Be Ready to Collaborate
Highlight your experience working with cross-functional teams like Product, Engineering, and Customer Success. Share specific examples of how you've partnered with others to ensure training accuracy and readiness. This shows that you understand the importance of collaboration in a training environment.
✨Feedback is Key
Discuss how you've measured and improved training effectiveness in the past. Be prepared to talk about the feedback mechanisms you've used and how you've adapted your training materials based on learner performance data. This will illustrate your commitment to continuous improvement and learner success.
