Sr. Deal Desk Analyst in London

Location: London, England. This role is onsite at our headquarters in the core location near Waterloo and Blackfriars on the Southbank.

What You'll Do

• The Sr. Deal Desk Analyst supports the Sales organization on all renewal and new business deal related matters.
• The Analyst works with business stakeholders across Sales, Legal, Finance, and Product to provide critical insight into the Logic Monitor customer base while supporting day-to-day operations.
• This position reports to the Sr. Director, Revenue Operations.
• Manage end-to-end deal lifecycle for renewals and new business, including pipeline oversight, deal structuring, pricing approvals, and contract execution.
• Partner with Sales as a trusted advisor on deal strategy, renewals, and new business opportunities.
• Execute renewal and expansion deal strategies to drive revenue growth through pricing optimization and multi-year contract structuring.
• Support CPQ quoting and contract creation, ensuring accuracy and compliance with company policies.
• Facilitate cross-functional collaboration with Finance, Legal, and Operations to streamline deal approvals and execution.
• Ensure timely and accurate contract execution, including Docusign processing and adherence to internal policies.
• Coordinate customer provisioning and onboarding for new and renewing customers.
• Proactively identify deal risks and bottlenecks, and partner cross-functionally to resolve and accelerate deal closure.
• Support ad hoc initiatives and operational projects to improve efficiency and support business growth.

What You'll Need

• 4+ years of experience in Deal Desk, Sales Operations, or commercial deal management within a SaaS environment.
• Strong communication skills with ability to partner and influence cross-functional stakeholders.
• Analytical and data-driven, with strong problem-solving capabilities.
• Experience with Salesforce; familiarity with Salesforce CPQ preferred.
• Ability to manage multiple priorities and complex deal cycles in a fast-paced environment.
• Self-starter with strong ownership mindset and ability to execute independently.
• Experience using AI tools to enhance productivity, innovation, or problem-solving.

LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.