At a Glance
- Tasks: Lead complex technical solutions and deliver innovative integrations for enterprise customers.
- Company: Join a forward-thinking tech company focused on excellence in customer service.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
- Why this job: Make a real impact by solving challenging problems and enhancing customer experiences.
- Qualifications: 3+ years in software development with strong programming skills and cloud knowledge.
The predicted salary is between 63000 - 77000 £ per year.
The Senior Solutions Engineer is responsible for the successful delivery of LogicMonitor’s most advanced and complex technical solutions for our customers. The Senior Solutions Engineer works as a member of the Professional Services team, interfacing directly with LogicMonitor customers while working closely with internal Customer Success Management, Tech Support, and Training teams.
As an experienced Solutions Engineer, duties for the Senior Solutions Engineer are elevated to the most demanding projects with a focus on enterprise customers and internal projects. We are seeking a Senior Solutions Engineer to lead the delivery of our most advanced technical solutions. As a vital member of the Professional Services team, you’ll work directly with customers while collaborating closely with Customer Success Management, Tech Support, and Training teams. In this role, you’ll tackle our most challenging projects, support enterprise customers with innovative solutions, and drive key internal initiatives to elevate our service excellence.
- Lead Complex Deployments: Spearhead large-scale, intricate Professional Services engagements to ensure seamless execution.
- Drive Product Enhancements: Identify product gaps, feature requests, and issues, and communicate these insights to Product and Development teams.
- Deploy Custom Integrations: Implement tailored integrations using REST APIs to extend functionality within and beyond the LogicMonitor platform.
- Advocate Best Practices: Share technical best practices and lessons learned with peers to elevate team performance.
- Stay Informed: Continuously monitor new product features, updates, and enhancements by leveraging internal resources.
- Collaborate on Scoping: Serve as a key sounding board for Solutions Architects during the scoping of complex customer engagements.
- Plan Iteratively: Prioritise and schedule deliverables using an iterative development approach to ensure agile execution.
- Design & Implement Solutions: Create, document, code, and test technical solutions for new tools, automations, or system enhancements.
- Agile Execution: Implement solutions following agile software development methodologies for rapid, high-quality delivery.
- Customer-Centric Automation: Translate customer requirements into automation products that support the growth of Professional Services.
- Envision System Enhancements: Analyse business requirements to conceptualise new system features and functionalities.
- Troubleshoot & Resolve: Diagnose and resolve automation or application issues to maintain optimal performance.
- Mentor & Educate: Guide team members on advanced scripting concepts, including Big O notation, multi-threading, cookie management, and data caching.
Robust knowledge of modern web architectures, microservices, and APIs. Bachelor’s degree in Computer Science or a related field, or equivalent experience. Strong grasp of programming concepts and effective debugging techniques. 3+ years of hands-on development using Python, Go, Java, or JavaScript. 4+ years of software development experience in commercial or enterprise environments. Familiarity with AWS services and other cloud platforms. IT certifications such as AWS Certified Solutions Architect, AWS Certified Developer, VMware VCP, CCNA, MCSA, or equivalent. Familiarity with container and automation technologies: Docker, Ansible, Chef, Puppet, SaltStack, etc. Knowledge of enterprise IT infrastructure platforms: Aruba, Cisco, Citrix, Dell, EMC, F5, HP, IBM, NetApp, Palo Alto, VMware, etc. Experience with automation and scripting. Previous experience in software development, consulting, or professional services. Understanding of Lambda functions and application monitoring. Understanding of server application administration: Apache, MySQL, RabbitMQ, Microsoft IIS, SQL Server, Exchange, Active Directory, etc. Working knowledge of JavaScript and/or Ruby. Familiarity with cloud platforms and services like AWS and Microsoft Azure.
Senior Solutions Engineer: Enterprise Deployments & Integrations in London employer: Logicmonitor
LogicMonitor is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive meaningful growth within the Managed Service Provider ecosystem. With a strong focus on professional development and a commitment to partner success, employees are provided with ample opportunities for career advancement while working in a vibrant location that encourages innovation and teamwork. The company values diversity and inclusion, making it an attractive place for talented individuals looking to make a significant impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer: Enterprise Deployments & Integrations in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Logicmonitor or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Logicmonitor.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Logicmonitor.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Logicmonitor that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Solutions Engineer: Enterprise Deployments & Integrations in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Logicmonitor.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Logicmonitor and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Logicmonitor
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Logicmonitor uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
