At a Glance
- Tasks: Engage with clients, manage relationships, and drive sales in a dynamic tech environment.
- Company: Join a growing tech team that values collaboration and innovation.
- Benefits: Competitive salary, commission package, and hybrid working options.
- Other info: Opportunities for personal growth and development in a supportive team.
- Why this job: Make an impact by building strong client relationships and delivering tailored IT solutions.
- Qualifications: Strong communication skills and a proactive approach to client needs.
The predicted salary is between 32000 - 36000 £ per year.
HQ – Teesside / hybrid
Basic salary £32,000-£36,000 per annum depending on skills and knowledge + Commission Package
Hybrid working
The role: Join our clients growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
- Sales (50%)
- Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.
- Production of contracts for services including liaison with legal functions where required.
- Identify and grow opportunities and collaborate to ensure growth attainment in line with defined targets.
- Complete key vendor pre-sales certifications.
- Ensure all sales opportunities are logged in CRM and are kept up to date.
- Attendance and participation at internal sales meetings.
- Attend networking events, webinars, seminars and exhibitions as and when required.
- Client Relationship Management (45%)
- Manage and maintain relationships with assigned clients.
- Operate as the lead point of contact for all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships with multiple client stakeholders.
- Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary.
- Plan, document and present IT strategies for each client highlighting key recommendations.
- Cover for other Account Managers during periods of leave/sickness.
- Completing administrative work as required.
- Competently discuss complex technical requirements with clients.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Liaise with technical teams to design and develop tailored IT solutions that meet the client’s needs.
- Provide feedback to technical teams based on clients needs, aiding in the continuous improvement of the solutions offered.
- Project Management (5%)
- Prepare informative project handovers to the Implementation team.
Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
Requirements:
- Must hold full clean UK Driving Licence.
- Strong communication, presentation, and relationship-building skills.
- Excellent time management, organised, and attention to detail.
- Adaptable and proactive approach to evolving client needs.
- Proficiency with Microsoft Office suite.
- Must be able to deal with technical product information.
- Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider.
- Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.
- Well versed in managing a busy workload and adhering to deadlines.
- Excellent conversational fluency in English is required to clearly explain complex technical issues.
Please get in touch with Justine at Logic Recruiting for more info and to apply to this role.
Account Manager employer: Logic recruiting
Join a dynamic and innovative team in Teesside as an Account Manager, where your contributions will be valued and rewarded through a competitive salary and commission package. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement in your career. With a focus on collaboration and customer service, you'll thrive in a supportive environment that encourages your tech-savviness and relationship-building skills.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and seminars to meet potential employers and other professionals. Don’t be shy – introduce yourself and chat about your passion for tech and account management.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of IT solutions and how they can benefit clients. Use real-life examples to illustrate your points and make a lasting impression.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join our team. It shows initiative and gives us a better sense of your enthusiasm for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your sales achievements, client relationship management, and any relevant technical knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since communication is key for us, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to convey complex information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Logic recruiting
✨Know Your Stuff
Make sure you understand the products and services offered by the company. Brush up on any technical knowledge that might come up during the interview, especially if it relates to Microsoft products or managed services. This will help you confidently discuss complex technical requirements with potential clients.
✨Showcase Your People Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve gone above and beyond for a client or resolved a tricky situation – these stories will highlight your customer-facing skills.
✨Be Ready to Discuss Strategy
Familiarise yourself with strategic planning and how to present IT strategies to clients. Be prepared to discuss how you would approach creating tailored solutions for clients based on their needs. This shows that you’re not just a salesperson but also a strategic thinker.
✨Practice Your Presentation Skills
Since strong communication and presentation skills are crucial for this role, practice presenting your ideas clearly and confidently. You might even want to prepare a mock presentation on a relevant topic to demonstrate your ability to convey complex information effectively.
