Senior Service Designer – Customer Journeys Lead (FinServ)

Senior Service Designer – Customer Journeys Lead (FinServ)

Temporary 63000 - 77000 Β£ / year (est.) Working from home possible
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At a Glance

  • Tasks: Lead design initiatives to enhance customer journeys in financial services.
  • Company: Global financial services firm focused on improving customer experience.
  • Benefits: Flexible day rates and the opportunity to work from home.
  • Other info: Long-term contract with opportunities for professional growth.
  • Why this job: Make a real impact on customer experiences in a dynamic industry.
  • Qualifications: Experience in journey mapping and a relevant degree required.

The predicted salary is between 63000 - 77000 Β£ per year.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design.

This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys.

Ideal candidates will possess strong analytical skills, a relevant degree, and a portfolio showcasing their problem-solving approach.

This long-term contract opportunity offers flexible day rates. #J-18808-Ljbffr

Senior Service Designer – Customer Journeys Lead (FinServ) employer: Logic Managed Services

Join a globally recognised organisation in Bath as an IT Helpdesk Officer, where you'll thrive in a collaborative and supportive team environment. With excellent training and career development opportunities, this role offers you the chance to gain hands-on experience while providing first-class IT support to over 3,000 users. Enjoy a hybrid working model and a competitive contract rate as you kick-start your IT career with a respected international company.

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Contact Details:

Logic Managed Services Recruitment Team

We think you need these skills to ace Senior Service Designer – Customer Journeys Lead (FinServ)

Journey Mapping
Customer Experience Design
Stakeholder Collaboration
Analytical Skills
Problem-Solving Skills
Experience in Financial Services
Service Design