Senior Service Designer – Customer Journeys Lead (FinServ)

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. Ideal candidates will possess strong analytical skills, a relevant degree, and a portfolio showcasing their problem-solving approach. This long-term contract opportunity offers flexible day rates. #J-18808-Ljbffr