At a Glance
- Tasks: Map customer journeys and collaborate with stakeholders to enhance user experience.
- Company: Join a leading managed services provider in the financial sector.
- Benefits: Flexible day rates, home-based work, and long-term contract opportunity.
- Other info: Enjoy occasional UK site visits and a dynamic work environment.
- Why this job: Make a real difference in customer experiences within a global financial services client.
- Qualifications: Strong portfolio in service design, ideally in regulated industries.
The predicted salary is between 50000 - 65000 € per year.
Logic Managed Services is looking for a Senior Service Designer to enhance customer journeys within a global financial services client. The role is home-based with occasional UK site visits.
Responsibilities include:
- Mapping end-to-end customer journeys
- Collaborating with stakeholders
- Ensuring compliance with Consumer Duty regulations
Candidates should possess a strong portfolio in service design, preferably within regulated industries. This is an excellent long-term contract opportunity with flexible day rates.
Senior Service Designer - Customer Journeys & Regulation in London employer: Logic Managed Services
Logic Managed Services is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With the flexibility of home-based work and opportunities for occasional site visits across the UK, employees enjoy a balanced work-life environment while contributing to meaningful projects in the financial services sector. The company fosters professional growth through continuous learning and development, making it an ideal place for those looking to advance their careers in service design.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer - Customer Journeys & Regulation in London
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who’ve worked on customer journeys. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your portfolio! When you get the chance to chat with potential employers, make sure to highlight your best work in service design. Tailor your examples to show how you've tackled challenges in regulated industries.
✨Tip Number 3
Prepare for interviews by understanding the latest trends in consumer duty regulations. Being knowledgeable will not only impress your interviewers but also show that you’re serious about the role and the industry.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Service Designer - Customer Journeys & Regulation in London
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to highlight your best work in service design, especially projects related to customer journeys and regulated industries. We want to see how you've tackled similar challenges before!
Tailor Your Application:Don’t just send a generic CV! Customise your application to reflect the skills and experiences that align with the Senior Service Designer role. We love seeing how you fit into our vision.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly relevant to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Logic Managed Services
✨Know Your Customer Journeys
Make sure you can discuss various customer journey mapping techniques. Be prepared to share examples from your portfolio that highlight how you've enhanced customer experiences, especially in regulated industries.
✨Understand Compliance Inside Out
Since the role involves ensuring compliance with Consumer Duty regulations, brush up on these regulations before the interview. Be ready to explain how you've navigated compliance challenges in past projects.
✨Collaborate Like a Pro
This position requires collaboration with stakeholders, so think of specific instances where you've successfully worked with different teams. Highlight your communication skills and how you’ve facilitated discussions to drive service design improvements.
✨Showcase Your Portfolio
Your portfolio is your best friend! Make sure it’s well-organised and showcases a variety of projects. Be prepared to walk through your work, explaining your thought process and the impact of your designs on customer journeys.
