At a Glance
- Tasks: Support and maintain IT infrastructure across retail stores and head office.
- Company: Join a well-known retail brand in London with a dynamic team.
- Benefits: Competitive salary, career growth, and the chance to work on exciting projects.
- Other info: Opportunity to mentor junior engineers and enhance your skills in a collaborative setting.
- Why this job: Play a key role in driving operational excellence and supporting new store openings.
- Qualifications: 5+ years in IT infrastructure support, especially in retail environments.
The predicted salary is between 50000 - 65000 £ per year.
Senior Infrastructure Engineer is required by my well-known, London-based retail client.
Are you a hands-on IT infrastructure professional who thrives in a fast-paced retail environment? My client is looking for an experienced IT Infrastructure Engineer to help deliver reliable, scalable technology solutions across their stores, Head Office and warehouse operations. This is an exciting opportunity to play a key role in supporting business-critical infrastructure, leading IT readiness for new store openings, and driving operational excellence across the estate.
Responsibilities:
- Supporting and maintaining IT infrastructure across stores, Head Office and warehouse locations
- Leading the IT setup and readiness for new store openings and refurbishments
- Delivering infrastructure and POS rollout projects with minimal disruption to operations
- Providing BAU support for tills, networking, connectivity and store technologies
- Troubleshooting and resolving infrastructure issues to minimise downtime
- Participating in an on-call rota for critical incidents
- Acting as an escalation point for the IT Service Desk and engineering teams
- Supporting store lifecycle activities including openings, closures and relocations
- Maintaining clear technical documentation and contributing to process improvements
- Mentoring junior engineers and supporting knowledge sharing across the team
Qualifications:
- 5+ years’ experience in IT infrastructure support
- Strong experience supporting retail technology environments
- Knowledge of SD-WAN, Fortinet, switching, Wi-Fi and POS systems
- Experience with Microsoft 365 administration and Active Directory
- Strong Windows Desktop and Windows Server support experience
- Exposure to VMware and Hyper-V environments
- Knowledge of Microsoft SQL and FTP support
- Excellent troubleshooting and root cause analysis skills
- Strong communication skills with the ability to support stakeholders at all levels
- Proactive mindset with a strong attention to detail and continuous improvement focus
This is a fantastic opportunity to join a small team within a well-known brand. Please send your CV in the first instance and if relevant (you will need to have previous experience working in a retail IT environment to be considered) you will be contacted with full role and company information.
Infrastructure Engineer in London employer: Logic Managed Services
Join a globally recognised organisation in Bath as an IT Helpdesk Officer, where you'll thrive in a collaborative and supportive team environment. With excellent training and career development opportunities, this role offers you the chance to gain hands-on experience while providing first-class IT support to over 3,000 users. Enjoy a hybrid working model and a competitive contract rate as you kick-start your IT career with a respected international company.
