At a Glance
- Tasks: Become the WMS expert, optimising and troubleshooting our warehouse management system.
- Company: Join a dynamic fulfilment company with a focus on innovation and efficiency.
- Benefits: Enjoy 30 days holiday, pension scheme, and opportunities for growth.
- Other info: Hybrid role bridging tech and operations, perfect for proactive problem solvers.
- Why this job: Make a real impact in logistics while developing your technical and operational skills.
- Qualifications: Experience with warehouse systems and strong analytical skills are essential.
- Job Title
- Warehouse Management System (WMS) Analyst
- Role Purpose
The WMS Analyst will act as the internal subject matter expert for the company's Warehouse Management System (Mintsoft), supporting the Fulfilment business that manages stock on behalf of third-party customers.
The role is responsible for configuring, optimising, and troubleshooting the WMS, ensuring data integrity, driving process efficiency, and supporting integrations between Mintsoft and other systems (e. g. carriers, marketplaces, customer platforms, ERP/finance systems).
The successful candidate will play a key role in ensuring warehouse systems continue to operate efficiently while supporting business change, system improvements, and new customer onboarding.
This is a hybrid technical/operational role, bridging the warehouse floor, IT, and customer-facing fulfilment operations.
Key Responsibilities
- System Administration & Configuration
- Act as the primary in-house administrator for Mintsoft, managing user accounts, permissions, warehouse locations, and system settings.
- Configure and maintain client (customer) accounts within Mintsoft, including product catalogues, pricing rules, and stock rules.
- Manage and maintain integrations between Mintsoft and third-party platforms (e. g. Shopify, Amazon, e Bay, courier/carrier APIs, EDI, ERP/accounting systems).
- Own the WMS change control process — testing and implementing system updates, new features, and configuration changes.
- Process & Operational Support
- Analyse warehouse processes (goods-in, put-away, picking, packing, dispatch, returns, stock takes) and identify opportunities to improve efficiency using Mintsoft functionality.
- Design and document standard operating procedures (SOPs) for WMS-related processes.
- Work with warehouse operations teams to troubleshoot day-to-day system issues, escalating to Mintsoft support where required.
- Support onboarding of new fulfilment customers, including WMS setup, stock file uploads, and integration testing.
- Data & Reporting
- Ensure stock accuracy through regular audits, cycle counts, and reconciliation between Mintsoft and customer/financial records.
- Build and maintain reporting dashboards (KPIs such as pick accuracy, order turnaround time, stock discrepancies, SLA adherence).
- Investigate and resolve stock discrepancies, working with warehouse teams to identify root causes.
- Provide data extracts and analysis to support customer reporting and internal business reviews.
- Stakeholder & Vendor Management
- Act as the key liaison with Mintsoft support/account management for bug fixes, feature requests, and system upgrades.
- Support internal stakeholders (Customer Service, Finance, Operations) with WMS-related queries.
- Communicate system changes, downtime, or new features to relevant teams.
- Continuous Improvement
- Stay current on Mintsoft product updates and new features, assessing their relevance to the business.
- Identify automation opportunities to reduce manual processes (e. g. automated stock replenishment rules, order routing logic).
- Support wider fulfilment system strategy, including evaluation of complementary tools or future WMS requirements as the business scales.
Essential Skills & Experience
- Proven experience working with a Warehouse Management System (Mintsoft experience highly desirable but not essential).
- Experience in a 3PL, fulfilment, e-commerce logistics, or multi-client warehouse environment.
- Strong understanding of warehouse operations (inbound, outbound, inventory control, returns).
- Confident working with data — Excel/Google Sheets to an advanced level (VLOOKUPs, pivot tables); SQL knowledge a strong advantage.
- Experience with system integrations (APIs, EDI, or middleware platforms) and troubleshooting integration issues.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent stakeholder communication skills — able to translate technical issues for non-technical audiences.
Desirable Skills & Experience
Direct hands-on Mintsoft administration experience.
Familiarity with courier/carrier platforms and marketplace integrations (Shopify, Amazon Seller Central, e Bay, etc.).
Experience with Power BI, Tableau, or similar reporting/BI tools.
Understanding of ERP or finance system integration (e. g. Xero, Sage, Net Suite).
Project management experience (system implementations, customer onboarding projects).
Personal Attributes
Highly organised, with the ability to manage multiple customer accounts and priorities simultaneously.
Comfortable working both at a desk with data and on the warehouse floor with operational teams.
Proactive, curious, and keen to drive continuous improvement.
Calm under pressure, particularly during peak trading periods.
What Success Looks Like (First 6–12 Months)
Full working knowledge of the company's Mintsoft configuration and integrations.
Documented SOPs for core WMS processes.
Measurable improvement in stock accuracy and/or order processing efficiency.
Established as the go-to internal resource for WMS-related queries across Operations, Customer Service, and Finance.
Benefits
30 days holiday allowance (incl bank holidays) and enrolment in to the pension scheme.
This is a great opportunity to secure a role which offers growth and development.
If you have a relevant WMS background then please send your CV in the first instance and you will be contacted with full role and company information
WMS Analyst in Slough employer: Logic Managed Services Ltd
Logic Managed Services Ltd is an excellent employer for those looking to make a significant impact in the retail technology sector. With a focus on innovation and employee development, the company offers competitive salaries, hybrid working conditions, and a collaborative work culture that fosters growth and creativity. Join a team where your skills in enhancing retail systems will be valued and where you can advance your career in a supportive environment.
Contact Details:
Logic Managed Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land WMS Analyst in Slough
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We think you need these skills to ace WMS Analyst in Slough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Logic Managed Services Ltd:This is your chance to really connect with the team at Logic Managed Services Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Logic Managed Services Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Logic Managed Services Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Logic Managed Services Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Logic Managed Services Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
