At a Glance
- Tasks: Lead a dynamic sales team and drive used car sales to meet targets.
- Company: Join a leading talent partner in the automotive industry with a supportive culture.
- Benefits: Enjoy 22 days holiday, employee car scheme, and ongoing training opportunities.
- Other info: Opportunity for career progression in a modern, high-spec facility.
- Why this job: Make an impact in a thriving environment while developing your leadership skills.
- Qualifications: Experience in retail sales management and excellent customer service skills.
Location: North Wales
Employment Type: Permanent
Working Shift Patterns:
- Week 1: 5 weekdays, Saturday off, Sunday closed
- Week 2: 4 weekdays and Saturday, Sunday closed
Working Hours: 08.30am to 18.00pm
Salary: £32,000 OTE £60,500 uncapped commission plus employee car scheme (subject to meeting eligibility criteria)
About Us: Logic 360 Ltd is a leading Talent Partner to high-profile clients in the automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates.
Client Information: Our client believes outstanding service is at the heart of everything they do. As their Used Car Retail Sales Manager, you will support the sales team to hit targets, delight customers, drive retention, and stay fully compliant.
Job Description: We are seeking an experienced and motivated Retail Sales Manager to oversee the daily operations of our client’s sales department. You will lead a skilled team of sales executives and administrative staff, ensuring the smooth running of the sales department while maintaining the highest standards of quality, efficiency, and customer service.
Key Responsibilities:
- Manage profitability, finance administration, and customer enquiries for vehicle sales, ensuring effective dealership support.
- Achieve agreed targets for used car sales, finance income, and profit-generating products within operating guidelines.
- Maintain and update the CRM Portal daily, allocating settlement requests and end-of-terms to Sales Executives in consultation with Sales Managers.
- Support the enquiry management and retention processes, ensuring procedures are followed in the absence of the Sales Manager.
- Maintain accurate sales, finance, and CRM records, ensuring all paperwork and financial documentation is completed correctly and on time.
- Deliver excellent customer service, resolving queries and complaints professionally.
- Ensure compliance with FCA requirements, financial regulations, and dealership procedures.
Qualifications & Experience:
- Knowledge of financial packages, accessories and insurance products.
- Excellent customer service and organisation skills.
- Excellent communication and administrative skills.
- Reliable and focussed.
- Excellent attention to detail.
- Ability to work well under pressure and to tight deadlines.
- Ability to work within a team environment.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Ability to work weekends and bank holidays.
- Knowledge of Drive and Word package IT experience.
Skills Requirements:
- Strong leadership and team management skills
- Excellent organisational and time management abilities
- Customer-focused with strong communication and problem-solving skills
- Commercial acumen with experience in budgeting and cost control
- High standards of quality and attention to detail
- Commitment to health and safety and maintaining compliance at all times
What is on offer:
- Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
- Work Where People Matter – A friendly, family-run business with a supportive team culture
- Expert Training – Specialist development to keep your skills sharp
- Grow With Us – Ongoing learning and a clear path to progression
- Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
- Security and Peace of Mind – Benefit from our Life Assurance Scheme
How to Apply: If you are an experienced Body Shop Manager looking for your next career move, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment Done Differently.
Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Used Car Retail Sales Manager employer: Logic 360 Ltd
Logic 360 Ltd is an exceptional employer, offering a dynamic and supportive work environment in North Wales for the role of Used Car Retail Sales Manager. With a strong focus on employee growth, you will benefit from expert training, a clear path to progression, and a family-run culture that values teamwork and customer service. Enjoy competitive remuneration, generous holiday allowances, and unique perks like access to a new car through our Employee Car Scheme, all while working in a modern facility designed for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Used Car Retail Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Used Car Retail Sales Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick, especially their commitment to customer service and compliance. This will help you tailor your answers and show that you're the perfect fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you've driven sales in previous roles. Highlight your experience with CRM systems and financial packages, as these are key to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining a company that values innovation and excellence in the automotive industry.
We think you need these skills to ace Used Car Retail Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Used Car Retail Sales Manager role. Highlight your experience in sales management and customer service, as these are key for us. Use specific examples that showcase your achievements in similar positions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your leadership skills and how you can help drive sales and customer satisfaction. Keep it engaging and personal!
Showcase Your Skills:Don’t forget to highlight your organisational and communication skills in your application. We’re looking for someone who can manage a team effectively and maintain high standards, so make sure these qualities come through clearly.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Logic 360 Ltd
✨Know Your Numbers
As a Used Car Retail Sales Manager, you'll need to be on top of your game with sales figures and financials. Brush up on the key metrics related to used car sales, finance income, and profit-generating products. Being able to discuss these confidently will show that you're serious about driving results.
✨Showcase Your Leadership Skills
This role requires strong leadership and team management skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlighting your ability to motivate and support your team will resonate well with the interviewers.
✨Customer Service is Key
Since outstanding service is at the heart of this role, be ready to discuss how you've delivered excellent customer service in previous positions. Share specific instances where you resolved complaints or enhanced customer satisfaction, as this will demonstrate your commitment to the company's values.
✨Familiarise Yourself with Compliance
Understanding FCA requirements and financial regulations is crucial for this position. Make sure you can talk about your experience with compliance in the automotive industry. Showing that you prioritise adherence to regulations will give the interviewers confidence in your ability to manage the sales department effectively.
