At a Glance
- Tasks: Lead a dynamic sales team and drive used car sales to meet targets.
- Company: Join Logic360, a top talent partner in the automotive industry.
- Benefits: Enjoy 22 days holiday, employee car scheme, and ongoing training.
- Other info: Work in a modern facility with a focus on excellence and compliance.
- Why this job: Make an impact in a supportive, family-run business with growth opportunities.
- Qualifications: Experience in retail sales management and strong leadership skills.
The predicted salary is between 46250 - 46250 £ per year.
Location: Llandudno
Employment Type: Permanent
Working Shift Patterns:
- Week 1: 5 weekdays, Saturday off, Sunday closed
- Week 2: 4 weekdays and Saturday, Sunday closed
Working Hours: 08.30am to 18.00pm
Salary: £32,000 OTE £60,500 uncapped commission plus employee car scheme (subject to meeting eligibility criteria)
About Us
Logic 360 Ltd is a leading Talent Partner to high-profile clients in the automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates.
Client Information
Our client believes outstanding service is at the heart of everything they do. As their Used Car Retail Sales Manager, you will support the sales team to hit targets, delight customers, drive retention, and stay fully compliant.
Job Description
We are seeking an experienced and motivated Retail Sales Manager to oversee the daily operations of our client’s sales department. You will lead a skilled team of sales executives and administrative staff, ensuring the smooth running of the sales department while maintaining the highest standards of quality, efficiency, and customer service.
Key Responsibilities
- Manage profitability, finance administration, and customer enquiries for vehicle sales, ensuring effective dealership support.
- Achieve agreed targets for used car sales, finance income, and profit-generating products within operating guidelines.
- Maintain and update the CRM Portal daily, allocating settlement requests and end-of-terms to Sales Executives in consultation with Sales Managers.
- Support the enquiry management and retention processes, ensuring procedures are followed in the absence of the Sales Manager.
- Maintain accurate sales, finance, and CRM records, ensuring all paperwork and financial documentation is completed correctly and on time.
- Deliver excellent customer service, resolving queries and complaints professionally.
- Ensure compliance with FCA requirements, financial regulations, and dealership procedures.
Qualifications & Experience
- Knowledge of financial packages, accessories and insurance products.
- Excellent customer service and organisation skills.
- Excellent communication and administrative skills.
- Reliable and focussed.
- Excellent attention to detail.
- Ability to work well under pressure and to tight deadlines.
- Ability to work within a team environment.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Ability to work weekends and bank holidays.
- Knowledge of Drive and Word package IT experience.
Skills Requirements:
- Strong leadership and team management skills
- Excellent organisational and time management abilities
- Customer-focused with strong communication and problem-solving skills
- Commercial acumen with experience in budgeting and cost control
- High standards of quality and attention to detail
- Commitment to health and safety and maintaining compliance at all times
What is on offer:
- Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
- Work Where People Matter – A friendly, family-run business with a supportive team culture
- Expert Training – Specialist development to keep your skills sharp
- Grow With Us – Ongoing learning and a clear path to progression
- Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
- Security and Peace of Mind – Benefit from our Life Assurance Scheme
How to Apply
If you are an experienced Retail Sales Manager looking for your next career move, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment Done Differently.
Equal Opportunity Employer
Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Used Vehicle Retail Sales Manager in Llandudno employer: Logic 360 Ltd
At Logic360, we pride ourselves on being a leading Talent Partner in the automotive industry, offering a dynamic and supportive work environment that fosters professional growth. As a Used Vehicle Retail Sales Manager in Llandudno, you will benefit from a family-run culture, expert training, and a clear path for progression, all while enjoying competitive benefits such as an employee car scheme and generous holiday allowances. Join us to be part of a team that values excellence, innovation, and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Used Vehicle Retail Sales Manager in Llandudno
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Used Vehicle Retail Sales Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick, especially their commitment to customer service and compliance. This will help you tailor your answers and show that you're the perfect fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you've driven sales in previous roles. Highlight your experience with CRM systems and financial packages, as these are key in the automotive sales world.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining a company that values innovation and excellence in the automotive industry.
We think you need these skills to ace Used Vehicle Retail Sales Manager in Llandudno
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and customer service skills, as these are key for the Used Vehicle Retail Sales Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven sales and managed teams in the past, and don’t forget to express your passion for the automotive industry!
Showcase Your Achievements:Quantify your successes! If you've hit sales targets or improved customer satisfaction scores, make sure to include those figures. This will help us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Logic 360 Ltd
✨Know Your Numbers
As a Used Vehicle Retail Sales Manager, you'll need to be on top of your game with sales figures and financials. Brush up on your knowledge of profit margins, sales targets, and the financial packages relevant to the role. Being able to discuss these confidently will show that you're serious about driving results.
✨Showcase Your Leadership Skills
This role requires strong leadership and team management skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Highlighting your ability to motivate and manage a team will resonate well with the interviewers.
✨Customer Service is Key
Since outstanding service is at the heart of the company’s ethos, be ready to discuss how you’ve delivered excellent customer service in previous roles. Share specific instances where you’ve gone above and beyond to resolve customer issues or enhance their experience.
✨Familiarise Yourself with Compliance
Understanding FCA requirements and dealership procedures is crucial for this position. Make sure you can speak knowledgeably about compliance in the automotive industry. This will demonstrate your commitment to maintaining high standards and your readiness to uphold the company's values.
