At a Glance
- Tasks: Lead a dynamic sales team and drive used car sales to meet targets.
- Company: Join a leading talent partner in the automotive industry with a supportive culture.
- Benefits: Enjoy 22 days holiday, employee car scheme, and ongoing training opportunities.
- Other info: Work in a modern facility with a clear path for career progression.
- Why this job: Make an impact in a thriving environment while developing your leadership skills.
- Qualifications: Experience in retail sales management and excellent customer service skills.
The predicted salary is between 32000 - 34000 £ per year.
Location: Llandudno
Employment Type: Permanent
Working Shift Patterns:
- Week 1: 5 weekdays, Saturday off, Sunday closed
- Week 2: 4 weekdays and Saturday, Sunday closed
Working Hours: 08.30am to 18.00pm
Salary: £32,000 OTE £60,500 uncapped commission plus employee car scheme (subject to meeting eligibility criteria)
About Us
Logic 360 Ltd is a leading Talent Partner to high-profile clients in the automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates.
Client Information
Our client believes outstanding service is at the heart of everything they do. As their Used Car Retail Sales Manager, you will support the sales team to hit targets, delight customers, drive retention, and stay fully compliant.
Job Description
We are seeking an experienced and motivated Retail Sales Manager to oversee the daily operations of our client’s sales department. You will lead a skilled team of sales executives and administrative staff, ensuring the smooth running of the sales department while maintaining the highest standards of quality, efficiency, and customer service.
Key Responsibilities:
- Manage profitability, finance administration, and customer enquiries for vehicle sales, ensuring effective dealership support.
- Achieve agreed targets for used car sales, finance income, and profit-generating products within operating guidelines.
- Maintain and update the CRM Portal daily, allocating settlement requests and end-of-terms to Sales Executives in consultation with Sales Managers.
- Support the enquiry management and retention processes, ensuring procedures are followed in the absence of the Sales Manager.
- Maintain accurate sales, finance, and CRM records, ensuring all paperwork and financial documentation is completed correctly and on time.
- Deliver excellent customer service, resolving queries and complaints professionally.
- Ensure compliance with FCA requirements, financial regulations, and dealership procedures.
Qualifications & Experience:
- Knowledge of financial packages, accessories and insurance products.
- Excellent customer service and organisation skills.
- Excellent communication and administrative skills.
- Reliable and focussed.
- Excellent attention to detail.
- Ability to work well under pressure and to tight deadlines.
- Ability to work within a team environment.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Ability to work weekends and bank holidays.
- Knowledge of Drive and Word package IT experience.
Skills Requirements:
- Strong leadership and team management skills.
- Excellent organisational and time management abilities.
- Customer-focused with strong communication and problem-solving skills.
- Commercial acumen with experience in budgeting and cost control.
- High standards of quality and attention to detail.
- Commitment to health and safety and maintaining compliance at all times.
What is on offer:
- Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply).
- Work Where People Matter – A friendly, family-run business with a supportive team culture.
- Expert Training – Specialist development to keep your skills sharp.
- Grow With Us – Ongoing learning and a clear path to progression.
- Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence.
- Security and Peace of Mind – Benefit from our Life Assurance Scheme.
How to Apply
If you are an experienced Retail Sales Manager looking for your next career move, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment Done Differently.
Equal Opportunity Employer
Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Only candidates based in UK and eligible to work in UK are allowed.
Used Vehicle Retail Sales Manager in Colwyn Bay employer: Logic 360 Ltd
Assured Group Ltd is an excellent employer, offering a supportive and collaborative work environment at our Head Office in Warwick. With a focus on employee growth and development, we provide opportunities for professional advancement while maintaining a positive culture that values teamwork and innovation. Our unique compressed working week allows for a better work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Used Vehicle Retail Sales Manager in Colwyn Bay
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Logic 360 Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Logic 360 Ltd!
We think you need these skills to ace Used Vehicle Retail Sales Manager in Colwyn Bay
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Logic 360 Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Logic 360 Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Logic 360 Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Logic 360 Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
