Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Check in passengers, ensure security, and handle baggage in a dynamic airport environment.
- Company: Regional airline in Kirkwall with a focus on customer service.
- Benefits: Permanent full-time role with travel schemes and health programs.
- Other info: Full training provided, with flexible hours to fit your lifestyle.
- Why this job: Join a vibrant team and make every passenger's journey smooth and enjoyable.
- Qualifications: Excellent communication skills and a customer-first attitude; experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
A regional airline in Kirkwall is seeking a Combined Customer Service and Ramp Agent. The role involves checking in passengers, ensuring security procedures, and handling baggage, with both indoor and outdoor work required.
Candidates should have excellent communication skills, a customer-first attitude, and are ideally experienced in customer service environments. Full training is offered and the position is permanent, full-time with various company benefits including travel schemes and health programs.
Airport Customer Service & Ramp Agent — Flexible Hours in Kirkwall employer: Loganair Limited
Contact Detail:
Loganair Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Customer Service & Ramp Agent — Flexible Hours in Kirkwall
✨Tip Number 1
Get to know the airline! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with passengers, try role-playing common scenarios with friends or family. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Be ready for a mix of indoor and outdoor work! Think about how you can demonstrate your adaptability and willingness to take on different tasks. Share any past experiences that highlight your flexibility.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming a part of our team.
We think you need these skills to ace Airport Customer Service & Ramp Agent — Flexible Hours in Kirkwall
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your communication skills and customer-first attitude specifically.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Loganair Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Combined Customer Service and Ramp Agent entails. Familiarise yourself with the responsibilities like checking in passengers and handling baggage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or provided exceptional service. This will demonstrate your customer-first attitude and ability to handle various situations.
✨Dress for the Job
Even though the role involves both indoor and outdoor work, it's important to present yourself professionally during the interview. Opt for smart-casual attire that reflects the airline's image. This shows respect for the interview process and gives a good first impression.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process or the company culture. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.