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- Tasks: Lead and manage operations for a regional airline, ensuring smooth flight schedules and team performance.
- Company: Join Loganair, a dynamic airline with a strong focus on culture and values.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in aviation operations while leading a passionate team.
- Qualifications: Experience in airline operations and strong leadership skills required.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
The predicted salary is between 72000 - 108000 £ per year.
This role forms part of Loganair’s operational leadership structure and requires strong people leadership, proven operational expertise, strategic thinking, and the ability to execute in a high pressure, time critical environment. The Head of Operations will embed Loganair’s culture and values across the OCC team and ensure performance standards are upheld at all times.
Key Responsibilities
- Lead and manage the Operations Control Centre and Ops Planning Team ensuring effective crew establishment, rostering, flight planning, scheduling support, real time operational oversight, and schedule delivery.
- Oversee daily flight schedules, ensuring proactive management of risks to punctuality and regularity.
- Provide leadership and clear decision making during irregular operations (IROPs) to protect network integrity and customer outcomes.
- Ensure effective communication flows between OCC, Flight Operations, Engineering, and Customer Services.
- Oversee and maintain OCC readiness for emergency response, ensuring procedures, training, and escalation processes are current and well rehearsed.
Regulatory Compliance & Safety
- Ensure full compliance with all IOSA, CAA and internal safety and regulatory requirements related to OCC and Ops Planning/Rostering operations.
- Act as a subject-matter specialist for Safety Management System (SMS) investigations related to OCC and Ops Planning decisions or processes.
- Promote a safety first culture across OCC and Ops Planning teams and ensure hazards, incidents, and non compliances are promptly reported and addressed.
People Leadership & Culture
- Lead, mentor, and develop staff, fostering a high performance and values aligned team culture.
- Work with HR partners on recruitment, performance management, and development planning for departmental roles.
- Ensure adequate departmental staffing, succession planning, and capability development to meet operational needs.
Schedule & Resource Planning
- Collaborate with Operations Resource Planning Group to ensure adequate crew resources to deliver the flying programme.
- Support the Head of Training and rostering teams in the development of efficient training plans that minimise operational impact.
- Ensure crew rosters are published on time, optimised for efficiency, and delivered with minimal disruption to employee experience.
Cross Functional Collaboration
- Work closely with Engineering to support maintenance planning and minimise operational disruption arising from aircraft flow through maintenance.
- Liaise with Commercial Planning to identify scheduling risks and opportunities to enhance operational performance.
- Build strong working relationships across all operational and support departments to ensure integrated decision making.
Operational Performance & Continuous Improvement
- Identify and deliver continuous improvement initiatives across operational efficiency, punctuality, resilience, and technology utilisation.
- Support the Director of Operations in identifying operational bottlenecks and developing improvement strategies.
- Review operational data to identify trends, root causes, and opportunities for enhanced performance and cost control.
Financial & Budget Management
- Manage operational budgets efficiently, ensuring cost control, accurate forecasting, and value based decision making.
- Contribute input into the annual budget process, including staffing and resource planning.
Additional Responsibilities
- Support the Director of Operations with preparation for IOSA audits and ongoing regulatory oversight.
- Lead or participate in projects relating to operational transformation, fleet or schedule changes, or system enhancements.
- Perform any other reasonable tasks required by the Director of Operations or wider Executive Team.
Skills and Knowledge
- Strong understanding of airline operations, including real time control, scheduling, and operational risk management.
- Deep knowledge of EASA/CAA/IOSA regulations.
- Knowledge of Scheduling and Rostering Software.
- Excellent analytical and problem solving skills, particularly under time pressure.
- Strong leadership capability with experience managing multi disciplinary operational teams.
- Effective communicator, able to influence and collaborate across multiple departments.
- Financial literacy and experience managing operational budgets.
Attitude
- Calm, confident, and decisive under pressure.
- Demonstrates Loganair’s values in all interactions.
- Strong people leader with a commitment to team development and wellbeing.
- Customer focused mindset with a drive for operational excellence.
- Resilient, adaptable, and solution oriented.
Training and Experience
- Demonstrable airline operations experience, ideally within a regional or commercial airline environment.
- Experience leading teams in an OCC or similar live operational setting.
- Proven track record in disruption management and schedule recovery.
- Experience with emergency response and crisis coordination desirable.
Head of Operations in Glasgow employer: Loganair Limited
Contact Detail:
Loganair Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your achievements and how they relate to the role. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Operations in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Operations role. Highlight your leadership experience, operational expertise, and any relevant achievements in airline operations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, managed operations under pressure, and contributed to safety and compliance in previous positions.
Showcase Your Problem-Solving Skills: In your application, emphasise your analytical abilities and how you've tackled challenges in high-pressure environments. We want to see how you approach operational bottlenecks and improve efficiency.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Loganair Limited
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of airline operations, especially real-time control and scheduling. Familiarise yourself with EASA/CAA/IOSA regulations, as these will likely come up during the interview. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed teams in high-pressure environments. Think of specific instances where you’ve led a team through disruption or crisis. This will demonstrate your ability to lead and mentor effectively, which is crucial for the Head of Operations role.
✨Communicate Clearly and Confidently
Effective communication is key in this role, so practice articulating your thoughts clearly. Be ready to explain how you would ensure effective communication flows between departments like OCC, Flight Operations, and Engineering. Use examples to illustrate your points and show how you can influence and collaborate across teams.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to operational challenges or emergencies. Think about how you would handle irregular operations or manage risks to punctuality. Practising these scenarios will help you respond confidently and demonstrate your strategic thinking and problem-solving skills.
