Customer Relations & Claims Specialist in Glasgow

Customer Relations & Claims Specialist in Glasgow

Glasgow Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Loganair Limited

At a Glance

  • Tasks: Handle customer claims and disputes while providing top-notch service from Glasgow.
  • Company: Join Loganair Limited, a leading airline with a focus on customer satisfaction.
  • Benefits: Gain valuable experience, develop communication skills, and enjoy a supportive work environment.
  • Other info: Temporary position with potential for growth in the aviation industry.
  • Why this job: Make a real difference in customer experiences and contribute to continuous improvement.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Loganair Limited is seeking a Customer Relations Agent (Temp) to handle claims, disputes and service recovery from Glasgow.

You will gather information from customers and internal teams, assess high-value claims, and deliver professional written responses aligned with our terms and regulatory standards.

You will contribute to fair, compliant investigations and continuous improvement while maintaining empathy and accuracy in every case.

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Customer Relations & Claims Specialist in Glasgow employer: Loganair Limited

Loganair Limited is an exceptional employer, offering a dynamic work environment in the heart of Glasgow. With a strong focus on employee development and comprehensive training, we empower our team to excel in customer service while enjoying a supportive culture that values flexibility and teamwork. Join us to be part of a company that not only prioritises customer satisfaction but also invests in your growth and well-being.

Loganair Limited

Contact Details:

Loganair Limited Recruitment Team

We think you need these skills to ace Customer Relations & Claims Specialist in Glasgow

Customer Service Skills
Claims Handling
Dispute Resolution
Service Recovery
Information Gathering
Assessment of High-Value Claims
Written Communication