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For Companies At a Glance
- Tasks: Book services, advise on warranties, and manage customer interactions in a fast-paced environment.
- Company: Leading automotive retailer in Newcastle upon Tyne with a supportive team culture.
- Benefits: Competitive salary, generous leave, tech discounts, and wellness perks.
- Why this job: Join a passionate team and make a difference in the automotive industry.
- Qualifications: Experience in automotive service and a love for customer service and cars.
- Other info: Great opportunities for professional development and career growth.
The predicted salary is between 29000 - 35000 £ per year.
A leading automotive retailer in Newcastle upon Tyne is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking customer services, advising on warranty, managing high customer volumes, and maintaining records. With an OTE of up to £35,000 and a base salary of £29,000 per year, this full-time position is ideal for those passionate about customer service and the automotive industry. Join a supportive team that values professional development and employee wellbeing.
Benefits
- Competitive salaries with structured pay scales
- Generous annual leave
- Enhanced family leave
- Access to Techscheme for discounted technology
- Eyecare vouchers
- Dental insurance
- Critical illness cover
- Discounted gym memberships
Qualifications
- Must have experience in a similar role within the automotive industry.
- Passion for customer service and cars is essential.
- Ability to explain technical information clearly.
Responsibilities
- Booking MOTs, services, and other repair work for customers.
- Advising customers about warranty cover and upselling additional parts.
- Liaising with the Aftersales department to schedule appointments.
- Managing high volume customer interactions.
- Maintaining accurate customer records.
Note: Due to the nature of our roles, candidates must be a UK resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates or relocation packages.
Automotive Service Advisor in North East employer: Logan Lewis Recruitment
Contact Detail:
Logan Lewis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to customer service and technical knowledge in the automotive field. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 3
Showcase your passion! When you get the chance, share your love for cars and customer service during interviews. Employers want to see that you're genuinely excited about the role and the industry.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the perfect Service Advisor position. Plus, you'll be one step closer to joining a supportive team that values your growth and wellbeing.
We think you need these skills to ace Automotive Service Advisor in North East
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for both customer service and the automotive industry. Share specific examples of how you've gone above and beyond for customers in your previous roles.
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive sector. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, especially when it comes to explaining technical information. Make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Logan Lewis Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common services, warranties, and technical terms that might come up. This will help you explain things clearly to customers and show that you're passionate about the industry.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you managed high volumes of customer interactions or resolved issues effectively. This will demonstrate your ability to thrive in a busy environment.
✨Practice Your Communication Skills
Since you'll need to explain technical information to customers, practice simplifying complex concepts. You could even role-play with a friend to get comfortable. Clear communication is key in this role, so showing you can do this well will impress the interviewers.
✨Show Enthusiasm for the Role
Let your passion for cars and customer service shine through during the interview. Share why you want to work as a Service Advisor and what excites you about the automotive industry. A genuine interest can set you apart from other candidates.
