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For Companies At a Glance
- Tasks: Book customer services, advise on warranties, and manage high customer volumes.
- Company: Leading automotive retailer in Newcastle upon Tyne with a strong reputation.
- Benefits: Competitive salary of £29,000 plus OTE up to £35,000.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience as a Service Advisor and strong customer service skills.
- Other info: Full-time position with opportunities for growth in the automotive industry.
A leading automotive retailer in Newcastle upon Tyne is seeking an experienced Service Advisor to join their Aftersales Team. The role involves:
- Booking customer services
- Advising on warranty
- Managing high customer volumes
- Maintaining records
With an OTE of up to £35,000 and a base salary of £29,000 per year, this full-time position is ideal for those passionate about customer service.
Automotive Service Advisor in Newcastle upon Tyne employer: Logan Lewis Recruitment
Contact Detail:
Logan Lewis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be dealing with customers all day. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and even lead to referrals, which can really help your application stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant automotive knowledge. We want to see how your skills match the role of a Service Advisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive industry and how you can contribute to our Aftersales Team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Service Advisor, communication is key. In your application, demonstrate your ability to handle customer queries and manage high volumes of work. We’re looking for someone who can connect with customers and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Logan Lewis Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common service issues, warranty processes, and how to handle customer queries. This will show that you're not just passionate about cars but also knowledgeable, which is key for a Service Advisor.
✨Customer Service is Key
Prepare examples of how you've successfully managed customer interactions in the past. Think about times when you resolved complaints or provided exceptional service. This will demonstrate your ability to handle high customer volumes effectively.
✨Show Your Organisational Skills
Since the role involves maintaining records and managing bookings, be ready to discuss how you stay organised. You might want to mention any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working with, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
