At a Glance
- Tasks: Book services, advise on warranties, and manage customer interactions in a fast-paced environment.
- Company: Leading automotive retailer in Newcastle upon Tyne with a supportive team culture.
- Benefits: Competitive salary, generous leave, tech discounts, and wellness perks.
- Why this job: Join a passionate team and make a difference in customer service within the automotive industry.
- Qualifications: Experience in automotive service and a love for cars is essential.
- Other info: Great opportunities for professional development and career growth.
The predicted salary is between 29000 - 35000 £ per year.
A leading automotive retailer in Newcastle upon Tyne is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking customer services, advising on warranty, managing high customer volumes, and maintaining records. With an OTE of up to £35,000 and a base salary of £29,000 per year, this full-time position is ideal for those passionate about customer service and the automotive industry. Join a supportive team that values professional development and employee wellbeing.
Benefits
- Competitive salaries with structured pay scales
- Generous annual leave
- Enhanced family leave
- Access to Techscheme for discounted technology
- Eyecare vouchers
- Dental insurance
- Critical illness cover
- Discounted gym memberships
Qualifications
- Must have experience in a similar role within the automotive industry.
- Passion for customer service and cars is essential.
- Ability to explain technical information clearly.
Responsibilities
- Booking MOTs, services, and other repair work for customers.
- Advising customers about warranty cover and upselling additional parts.
- Liaising with the Aftersales department to schedule appointments.
- Managing high volume customer interactions.
- Maintaining accurate customer records.
Note: Due to the nature of our roles, candidates must be a UK resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates or relocation packages.
Automotive Service Advisor in Bath employer: Logan Lewis Recruitment
Contact Detail:
Logan Lewis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge about customer service best practices and the latest trends in the automotive world. We want you to shine when discussing how you can handle high customer volumes and explain technical info clearly.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your love for cars and customer service. Let them see that you're not just looking for any job, but that you're genuinely excited about being a part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining our supportive team in Newcastle upon Tyne.
We think you need these skills to ace Automotive Service Advisor in Bath
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and the automotive industry right from the start. Mention any relevant experience or personal stories that highlight your love for cars and helping customers.
Tailor Your CV: Make sure your CV is tailored to the role of Service Advisor. Highlight your experience in similar positions and focus on skills like managing customer interactions and explaining technical info clearly.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Logan Lewis Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common services, warranties, and repairs so you can confidently discuss them. This will show your passion for the industry and help you connect with the interviewer.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Practice Clear Communication
Since you'll need to explain technical information to customers, practice simplifying complex terms into easy-to-understand language. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Show Enthusiasm
Let your passion for cars and customer service shine through during the interview. A positive attitude can make a big difference, so be sure to express your excitement about the opportunity to join their team and contribute to their success.