Supervisor

Supervisor

Norwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise staff, ensure smooth operations, and assist with event planning at a vibrant nightclub.
  • Company: Join Loft NR1, one of Norwich's top late-night venues with a passionate team.
  • Benefits: Supportive environment, opportunities for development, and a chance to be part of exciting nightlife.
  • Why this job: Take the next step in your nightlife career and make unforgettable experiences for customers.
  • Qualifications: Experience in nightlife or hospitality, strong leadership skills, and a can-do attitude.
  • Other info: Must be available Thursday to Saturday, including late nights until 6am.

The predicted salary is between 24000 - 36000 £ per year.

Hours: Thursday to Saturday, Late Nights (up to 6am)

Location: Loft NR1 Nightclub, Norwich

Loft NR1 – one of Norwich’s leading late-night venues – is looking for a confident and capable Supervisor to join our team. This is a hands-on role for someone with experience in nightlife or hospitality, who thrives in a fast-paced environment and knows how to keep things running smoothly. Whether supporting the bar, overseeing the floor, or assisting with general operations, you’ll play a key role in delivering safe, seamless, and unforgettable nights.

About the Role:

As a Supervisor, you’ll support the management team across all areas of the club. From coordinating staff and maintaining high standards, to stepping in as Duty Manager when required, this role is perfect for someone ready to take the next step in their late-night venue career. You will also assist with the planning and delivery of events, working alongside management to help organise entertainment, theme nights, and promotional activities that enhance the customer experience.

Key Responsibilities:

  • Support the smooth running of the venue during operating hours
  • Supervise and assist staff across all departments (bar, floor, door)
  • Maintain high standards of service, cleanliness, and customer care
  • Respond to and manage customer concerns or incidents professionally
  • Uphold all licensing, safety, and security procedures
  • Assist with opening/closing duties, including end-of-night checks and reporting
  • From time to time, act as Duty Manager, overseeing the full operation of the venue during your shift
  • Assist in planning and coordinating events and promotions, ensuring smooth delivery and strong team involvement

What We’re Looking For:

  • Previous supervisory or senior experience in a nightclub, bar, or hospitality setting
  • Strong communication and leadership skills
  • Calm under pressure and confident in decision-making
  • A team player with a hands-on, can-do attitude
  • A solid understanding of licensing laws and health & safety procedures
  • A personal licence is desirable
  • Must be available to work Thursday to Saturday, including late nights (until 6am)

Why Work at Loft NR1?

You’ll be joining a passionate team at one of Norwich’s top nightlife venues. We offer a supportive environment, opportunities to develop, and the chance to be part of something exciting.

Supervisor employer: Loftnr1

At Loft NR1, we pride ourselves on being one of Norwich's premier late-night venues, offering a vibrant and dynamic work environment for our team. As a Supervisor, you'll benefit from a supportive culture that encourages personal growth and development, alongside the excitement of working in a fast-paced nightlife setting. Join us to be part of a passionate team dedicated to delivering unforgettable experiences while enjoying flexible hours and opportunities to lead and innovate.
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Contact Detail:

Loftnr1 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the venue! Before your interview, pop into Loft NR1 and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and gives you a feel for the vibe.

✨Tip Number 2

Show off your experience! When you’re chatting with the hiring team, highlight your past roles in nightlife or hospitality. Share specific examples of how you’ve handled busy nights or resolved customer issues.

✨Tip Number 3

Be ready to demonstrate your leadership skills. Think of times when you’ve led a team or made quick decisions under pressure. Loft NR1 needs someone who can keep things running smoothly, so show them you can!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to be part of our team at Loft NR1.

We think you need these skills to ace Supervisor

Supervisory Skills
Leadership Skills
Communication Skills
Customer Service
Problem-Solving Skills
Event Planning
Knowledge of Licensing Laws
Health & Safety Procedures
Teamwork
Calm Under Pressure
Decision-Making
Attention to Detail
Hands-On Attitude

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your previous supervisory or senior experience in nightlife or hospitality. We want to see how you've thrived in fast-paced environments and what skills you bring to the table!

Be Personable: Since this role involves a lot of interaction with customers and staff, let your personality shine through! Use a friendly tone in your application to show us you're a team player who can handle pressure with a smile.

Know Your Stuff: Demonstrate your understanding of licensing laws and health & safety procedures in your application. This shows us that you're not just experienced but also knowledgeable about the industry standards we uphold.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Loftnr1

✨Know the Venue Inside Out

Before your interview, make sure you’re familiar with Loft NR1 and its vibe. Check out their social media, read reviews, and understand their events. This will show your genuine interest and help you answer questions about how you can contribute to their unique atmosphere.

✨Showcase Your Leadership Skills

As a Supervisor, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your ability to stay calm under pressure and how you’ve maintained high standards in a fast-paced environment.

✨Understand Licensing and Safety Procedures

Brush up on licensing laws and health & safety procedures relevant to nightlife venues. Be ready to discuss how you would uphold these standards at Loft NR1. This knowledge will not only impress them but also show that you take the role seriously.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential customer concerns or incidents that could arise during a busy night. Prepare your responses to demonstrate your quick thinking and decision-making abilities in those situations.

Supervisor
Loftnr1
Location: Norwich

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